Hospitality Ops Specialist — London | Unlimited Holidays

Bob W UK; Greater London; On-site; GBP 30,000 - 32,000; Full time

Job summary

A hospitality company in the UK is looking for a Hospitality Operations Specialist to oversee operations across London properties. The role involves maintaining cleanliness standards, resolving operational issues, and conducting property inspections. The ideal candidate has at least a year of hospitality experience, strong problem-solving skills, and a passion for customer service. The position offers a salary range of £30,000 - £32,000, unlimited holidays, and various employee benefits.

Benefits

Employee stock option plan

Unlimited holidays

Free nights and generous discounts

Voluntary Health Insurance

Oliva mental well-being platform access

Sports compensation

Enhanced parental leave policies

Development and growth opportunities

Qualifications

• Experience in a hands-on hospitality role focusing on customer service.
• Ability to identify and resolve operational issues quickly.
• Must be based in London and fluent in English.

Responsibilities

• Ensure high cleanliness standards through regular housekeeping audits.
• Respond quickly to operational issues and provide solutions.
• Conduct property inspections and manage maintenance works.

Skills

Problem-solving skills

Customer service orientation

Attention to detail

Communication skills

Time management skills

Education

1+ years of experience in hospitality or operations roles

Job description

A hospitality company in the UK is looking for a Hospitality Operations Specialist to oversee operations across London properties. The role involves maintaining cleanliness standards, resolving operational issues, and conducting property inspections. The ideal candidate has at least a year of hospitality experience, strong problem-solving skills, and a passion for customer service. The position offers a salary range of £30,000 - £32,000, unlimited holidays, and various employee benefits.