Hospitality Marketing & Engagement Lead

Compass Group UK & Ireland; Greater London; On-site; GBP 45,000; Full time

Job summary

A leading hospitality group in Greater London seeks a Marketing & Engagement Manager to develop effective marketing strategies and manage engagement activities. The ideal candidate will have strong marketing experience within hospitality, craft integrated marketing campaigns, and work collaboratively with operational teams to enhance customer experiences. This role includes a diverse package of benefits, enabling a fulfilling workplace environment focused on employee well-being and innovative solutions.

Benefits

Contributory pension scheme

Career growth programmes

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness and exercise classes

Shareable discounts with family

Qualifications

• Strong marketing experience within hospitality, foodservice, or guest-focused environments.
• Proven ability to craft and execute multi-channel communication programmes.
• Confidence working with creative tools such as Canva.

Responsibilities

• Develop and deliver integrated marketing campaigns across digital and social channels.
• Create communication materials including weekly packs and quarterly review decks.
• Manage a rolling engagement calendar focused on food and wellbeing activities.
• Align food counters and displays with high hospitality standards.
• Produce and brief creative assets and promotional collateral.
• Lead digital content updates and engage with customers.
• Drive employee engagement and wellbeing-focused activities.
• Manage seasonal activations and on-site events.

Skills

Strong marketing experience within hospitality

Ability to craft multi-channel communication programmes

Working with creative tools like Canva

Excellent stakeholder management

Data-driven decision-making

Excellent written communication skills

Creativity and agility in work

Tools

Canva

Creative Suite

Job description

A leading hospitality group in Greater London seeks a Marketing & Engagement Manager to develop effective marketing strategies and manage engagement activities. The ideal candidate will have strong marketing experience within hospitality, craft integrated marketing campaigns, and work collaboratively with operational teams to enhance customer experiences. This role includes a diverse package of benefits, enabling a fulfilling workplace environment focused on employee well-being and innovative solutions.