Hospitality Co-Ordinator

Compass Group; Gloucester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent hospitality company in Gloucester is seeking a Hospitality Co-Ordinator to support daily operations. This full-time role requires excellent customer service and organizational skills. The ideal candidate will have experience in administrative roles and a passion for hospitality. Join a team that values individuality and offers great career development opportunities.

Benefits

Operational training and development

Life assurance scheme

Personal development opportunities

Wellbeing strategy

Holiday purchase scheme

High street discount vouchers

Qualifications

• Experience in an administrative or coordinating role is essential.
• Passion for delivering exceptional customer service is a must.
• Strong communication and organizational skills required.

Responsibilities

• Support the daily operations of the hospitality department.
• Manage hospitality bookings via emails, teams, and phone.
• Create a daily schedule of events in Excel.

Skills

Exceptional customer service

Excellent communication skills

Organizational skills

Attention to detail

Time keeping

Reliability

Job description

Overview

We\'re currently recruiting a dedicated Hospitality Co-Ordinator to help ensure the smooth running of the operations in CH&CO on a full time basis, contracted to 35 hours per week.

As a Hospitality Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we\'ve developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Shift pattern

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Your key responsibilities

• Support the daily operations of the hospitality department
• Dealing with hospitality bookings via emails, teams and phone
• Managing room bookings
• Booking and amending hospitality food and beverage orders
• Being point of contact for all booking enquiries
• Dealing with allergens and making allergen labels
• Coordinating with team members, chefs and other departments
• Creating a daily schedule of events in excel and ensuring it matches the agenda for each event
• Coordinating and compiling allergens and dietaries for large events
• Helping with quoting & planning for larger events
• Supporting team members by undertaking ad-hoc projects when needed

Our ideal coordinator will:

• Have experience in an administrative or coordinating role
• Be passionate about delivering exceptional customer service
• Have excellent communication and organisational skills
• Demonstrate brilliant time keeping and reliability
• Have attention for detail
• Be a committed and honest individual who always works to very high standards

Job Reference: com/2708/48455001/52759328/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!