Hospitality Box Waiter - Millwall Football Club

Sodexo; Camden Town; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading food and facilities management company is looking for Hospitality Box Waiters to join their team at Millwall Football Club. This role involves providing excellent customer service during matchdays, assisting with area setup, and ensuring compliance with health and safety regulations. Experience is desirable, and an hourly rate of £13.85 is offered, along with casual hours on evenings and weekends.

Benefits

Opportunity to work at other Sodexo Live! sites

Unrivalled opportunities for career progression

Qualifications

• Experience in a similar role is desirable.
• Comprehensive knowledge of food and beverage products.
• Ability to describe menu items in detail.

Responsibilities

• Assist with the setup of your area prior to guests' arrival.
• Provide the highest possible level of customer service.
• Report any guest complaints to a supervisor.
• Ensure compliance with Health and Safety regulations.

Skills

Excellent verbal communication skills

Knowledge of fine dining etiquette

Customer service skills

Team player

Attention to detail

Proactivity

Job description

Responsibilities

• o assist with the setup of your area prior to guests arrival, ensuring all necessary equipment and preparation is in place.
• To work efficiently, adhering to company working practices.
• To complete any task assigned by a supervisor, working proactively at all times.
• A comprehensive knowledge of the menu, with the ability to describe menu items in detail to guests while recording orders.
• An understanding of fine dining etiquette, with adherence to this at all times.
• Comprehensive knowledge of wine and champagne lists, with the ability to provide recommendations.
• Providing the highest possible level of customer service.
• Working in adherence with Food Allergens information and service procedures.
• Ensuring all food and beverage products served are of the required standard, well presented, and served in line with service guidelines.
• Extensive knowledge of all beverage products stocked.
• Reporting any guest complaints, queries or issues to a supervisor, assisting in resolving these where possible.
• Complete adherence to all licensing legislation, including that which is company specific.
• Be flexible and adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
• To comply fully with all regulations relating Health and Safety.
• Experience is desirable.
• Excellent verbal communication skills.
• Being friendly yet professional.
• Being a team player with an ability to resolve conflict and take criticism.
• Good attention to detail and punctuality.
• Being proactive is key.

Overview / Opportunities

• Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive.
• We currently have an opportunity for Hospitality Box Waiters to join our team at Millwall Football Club.
• With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
• We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
• Package Description
• Hourly rate - 13.85
• Casual hours - Evening and Weekends
• Opportunity to work at other Sodexo Live! sites