Hospitality Assistant - Zero Hours

Compass Group; Milton Keynes; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality service provider in Milton Keynes seeks a Hospitality Assistant to provide support for events. Responsibilities include preparing event spaces, welcoming guests, and ensuring smooth operations. Candidates should have strong customer service skills and be able to work flexible hours. This position offers competitive pay and various benefits, including health care and training opportunities.

Benefits

Healthcare benefits including dental and optical

Free annual healthcare check

Employee Assistance Programme

23 days + BH's and additional day off for your birthday

Qualifications

• Experience in a hospitality role is preferred.
• Ability to work flexible hours as required.
• Strong communication skills when interacting with clients.

Responsibilities

• Assist with the preparation and set-up of event spaces.
• Provide on-the-day support during conferences and meetings.
• Welcome clients and guests to ensure a positive experience.

Skills

Customer service

Event management

Communication

Teamwork

Patience

Job description

Overview

Hospitality Assistant - Zero Hours - Kents Hill - Part of The Venues Collection, Milton Keynes - Full-Time / Permanent

We are seeking a Hospitality Assistant, for our Venue - Kents Hill, part of The Venues Collection.

£12.60 an hour

Job Purpose

To provide efficient and professional support in the planning, set-up, and delivery of conferences, meetings, and events. The role ensures high standards of service, smooth event operations, and an excellent guest experience from start to finish.

Key Responsibilities

• Assist with the preparation and set-up of meeting rooms, event spaces, and equipment in line with client requirements and function sheets.
• Provide on-the-day support during conferences, meetings, banquets, and events to ensure smooth running.
• Handle event equipment such as microphones, projectors, flipcharts, AV systems, and ensure any issues are reported or resolved promptly.
• Welcome clients, delegates, and guests, offering assistance and information throughout their event.
• Work closely with the Conference and Events Manager and wider team to deliver high-quality service.
• Maintain cleanliness, order, and presentation of all event areas.
• Support with post-event breakdown, resetting rooms, and preparing spaces for the next function.
• Communicate effectively with other departments (kitchen, front office, housekeeping, AV) to ensure all aspects of events are delivered to standard.
• Adhere to health & safety, fire safety, and company policies at all times.

About The Venues Collection / Compass Group

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events — from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London — we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Benefits

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2608/97321001/52746235/R/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!