Hospitality Assistant

Restaurant Associates; Hounslow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in the United Kingdom is seeking a dedicated Hospitality Assistant to join their team in Hounslow. This full-time role involves providing exceptional customer service, greeting guests with a smile, and maintaining a positive brand image while adhering to health and safety standards. Candidates should be team players with strong communication skills and a passion for delivering quality service. Join a vibrant team committed to excellence in the hospitality industry.

Qualifications

• Passion for delivering outstanding service.
• Desire to succeed in the role.
• Ability to make decisions for customer satisfaction.

Responsibilities

• Greet and look after guests to ensure their satisfaction.
• Serve customers and provide a personalized experience.
• Maintain a positive brand image.

Skills

Customer service

Communication skills

Team player

Ability to work under pressure

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: Rotating shifts

Key responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1912/68015001/52781740/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!