Hospitality Assistant

Sanctuary Supported Living; Hartford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community support organization is seeking a Hospitality Assistant to enhance the service quality in both front and back of house operations. The role requires someone with experience in catering or fine dining, capable of delivering outstanding service and maintaining a welcoming environment. Key responsibilities include providing catering service, monitoring cleanliness, and supporting the Facilities team. Ideal candidates should have strong communication skills, attention to detail, and a professional demeanor. Flexibility in working hours may be necessary.

Qualifications

• Previous experience in catering, private dining, or fine dining environments.
• Confident working with individuals and larger groups.

Responsibilities

• Provide catering service to meeting rooms and maintain cleanliness.
• Oversee the upkeep and operation of coffee machines.
• Deliver waiting service for formal meals.

Skills

Friendly and professional demeanor

Strong communication skills

Attention to detail

Adaptability and flexibility

Job description

Role OverviewOur client is looking for a Hospitality Assistant to support the smooth running of both front and back of house operations. Working closely with the Hospitality Manager and wider team, you'll help deliver outstanding service and maintain a welcoming environment for staff and guests.

Responsibilities

• Provide catering service to meeting rooms, ensuring prompt set-up and clear-down.
• Oversee the upkeep and operation of coffee machines in public areas.
• Monitor communal spaces throughout the day to maintain cleanliness and order.
• Deliver waiting service for formal lunches and dinners (overtime paid).
• Carry out kitchen support tasks, including care of tableware and linen.
• Manage stock levels of consumables such as beverages and supplies.
• Ensure kitchen equipment is properly maintained.
• Offer assistance to the Facilities team during busy periods or staff absences.
• Help with furniture moves when required.
• Provide cover for Reception when needed.

Background & Experience

• Previous experience in catering, private dining, or fine dining environments.

Skills & Attributes

• Friendly, professional, and approachable when dealing with colleagues and guests.
• Strong communication skills and a positive attitude.
• Well‑presented, proactive, and adaptable.
• Confident working with individuals as well as larger groups.
• Excellent attention to detail and interpersonal skills.
• Flexible and willing to work outside standard office hours when required.

EEO Statement

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.