Hospitality Assistant

Alfa Holiday Group; Exmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading holiday and hospitality company in Exmouth is seeking a Hospitality Assistant to support various hotel operations like the Bar, Restaurant, Kitchen, and Housekeeping. This role involves working closely with heads of departments and maintaining high company standards. Benefits include training funding, job security, and competitive sick pay. If you are friendly, positive, and passionate about the industry, this is a fantastic opportunity in an employee-owned business.

Benefits

Bi-annual tax-free dividend

Funding for training courses

Job security

Occupational sick pay

Discounts on holidays and hotel stays

Employee assistance programme

Length-of-service rewards

Free meals while on duty

Pension contributions

Reward programs

Qualifications

• Experience in a similar role is desirable.
• Knowledge of the travel, tourism, and hospitality industry is a plus.

Responsibilities

• Assist with various hotel operations including Bar, Restaurant, Kitchen, and Housekeeping.
• Work closely with heads of departments to learn and help with their needs.
• Maintain company standards at a high level.

Skills

Excellent customer service skills

Friendly & outgoing personality

Ability to learn new skills quickly

Flexibility

Ability to keep calm under pressure

Attention to detail

Job description

Hospitality Assistant Working Hours

As a Hospitality Assistant you will work 35-40 hours per week, including weekends & split shifts with an hourly rate of £12.60, regardless of age!

Being a Hospitality Assistant

As a Hospitality Assistant your role will be varied, having the opportunity to be an all rounder working in numerous areas within the hotel operation; this will include working in the Bar, Restaurant, Kitchen & Housekeeping with split shifts likely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level.

Benefits Of Being An Employee Owner

Bi‑annual tax‑free dividend due to our employee‑owned status (circa £1,500 FTE in 2024). Other benefits include:

• Funding for any relevant training courses to aid your development
• Job security as our employee‑owned status prevents us from being sold to another company
• Support and continuous development opportunities
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance programme – Health Assured
• Length‑of‑service rewards
• Free employee meals while on duty
• Build your pension – the company contributes towards the scheme
• Reward and engagement programs

Our Ideal Candidate

Essential Skills

• Excellent customer service skills, friendly & outgoing personality
• Ability to learn new skills quickly
• Flexibility and the ability to keep calm under pressure, working independently and as part of a team
• Attention to detail

Desirable Skills

• Experience in a similar role
• Knowledge of the travel, tourism and hospitality industry
• Passion for the industry

The Alfa Leisureplex Group is one of the UK's most highly respected coach holiday and hotel companies with a consolidated turnover of over £70 million per year. We are the UK's only employee‑owned travel group and our brands include Leisureplex Hotels and Alfa Travel. Our mission is to provide high‑quality memorable holidays for our guests. Leisureplex Hotels own and operate 25 hotels in the UK's most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all‑year‑round occupancies due to our sister brands Alfa Travel, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee‑owned business with almost 1,000 employee owners, we see our people as our most valuable asset in growing our business and continuing to provide a high‑quality service to our customers.

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Hospitality Assistant role, click apply today. We'd love to hear from you!