Hospital Receptionist (503295)

Service Tasmania; Launceston; On-site; GBP 32,000 - 36,000; Part time

Job summary

A healthcare department is seeking a part-time LGH Receptionist in Launceston, offering a permanent role in a fast-paced, supportive environment. Responsibilities include performing administrative duties, communicating with diverse stakeholders, and maintaining confidentiality. The position starts at 60.8 hours per fortnight beginning January 31, 2026, with a salary range of $66,049 to $70,993 per annum. Ideal candidates will demonstrate exceptional customer service skills and proficiency in relevant software.

Benefits

Professional development opportunities

Access to fitness facilities

Various leave entitlements

Qualifications

• Ability to perform administrative and clerical duties with accuracy.
• Exceptional customer service skills.
• Demonstrable competency in the use of word processing and spreadsheet software.

Responsibilities

• Perform administrative and clerical duties effectively.
• Communicate with stakeholders in a professional manner.
• Work within a multidisciplinary team environment.

Skills

Exceptional customer service skills

Communication with diverse stakeholders

Problem-solving ability

Maintaining confidentiality

Computer skills (word processing, spreadsheets)

Job description

The Team

The Team:

LGH Receptionist can expect to work in a fast‑paced, supportive working environment. Receptionists perform varying shifts between 7am to 8pm, Monday to Friday.

The Role

The Role:

• Ability to perform administrative and clerical duties with accuracy and precision and have exceptional customer service skills including a proven ability to effectively communicate with stakeholders from a diverse range of backgrounds and cultures in an appropriate and professional manner.
• Well‑developed computer skills including demonstrable competency in the use of word processing, spreadsheet, and database packages.
• Ability to maintain confidentiality and solve problems, together with the ability to work within a multidisciplinary team environment.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

• Permanent, part time, shift worker (not working weekends or public holidays) position, working 60.8 hours per fortnight, commencing 31 January 2026.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

Salary:$66,049 to $70,993 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Eligibility:

Note: - Please refer to the Application Guide for more information of pre‑employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Generic Hospital Receptionist Band 2 (July 2025).docx

Application Guide:

• Department of Health - Applicant Guide Sep 2024.docx

How to apply

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from Recruitment agencies will not be accepted for this role

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name:Gerald Kletzenbauer
Position:Team Leader - Communications
Phone number: [phone]
Email address:[e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.