Homelessness Prevention & Solutions Officer

Pertemps; Harrow; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a detail-oriented Homelessness Prevention & Solutions Officer for the London Borough of Harrow. The role involves assessing homelessness cases, implementing housing plans, and communicating effectively with various stakeholders. Applicants should have experience in housing roles and knowledge of relevant legislation. Hybrid working is offered for this temporary position, with a rate of £29.51 per hour.

Qualifications

• Experience in a similar housing or homelessness role within a local authority.
• Strong knowledge of housing legislation including various Housing Acts.
• Good understanding of housing benefit rules and welfare systems.

Responsibilities

• Proactively assess homelessness cases to identify prevention opportunities.
• Develop and implement Personalised Housing Plans (PHPs).
• Liaise with landlords and support services to secure suitable housing solutions.

Skills

Strong communication skills

Case management skills

Customer service skills

Job description

Overview

Role: Homelessness Prevention & Solutions Officer

Location: Harrow Civic Hub, Forward Drive, HA3 8NT

Employer: Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow)

Contract: Temporary – Initial 3 months, with potential for extension

Hours: 36 hours per week, Monday to Friday

Work Style: Hybrid working

Rate: £29.51 per hour (Umbrella PAYE)

Pertemps Recruitment Partnership is seeking a detail-oriented and proactive Homelessness Prevention & Solutions Officer to join the Housing Team at Harrow Council. This is a frontline role focused on preventing homelessness, resolving housing crises, and arranging both temporary and long-term accommodation for households in need. Please note that the successful candidate must have a valid UK driving licence, access to a car, and business insurance.

Responsibilities

• Proactively assess homelessness cases to identify prevention opportunities
• Work directly with individuals and families facing housing crises
• Provide tailored advice in accordance with the Homelessness Reduction Act 2017
• Develop and implement Personalised Housing Plans (PHPs)
• Liaise with landlords, support services, and internal departments to secure suitable housing solutions
• Arrange temporary and settled accommodation as required
• Maintain accurate case records and ensure compliance with statutory duties

Requirements

• Experience in a similar housing or homelessness role within a local authority
• Strong knowledge of housing legislation, including the Housing Acts (1985, 1996), Homelessness Act 2002, and Homelessness Reduction Act 2017
• Good understanding of housing benefit rules, welfare systems, and the private rented sector
• Familiarity with illegal eviction processes, court possession proceedings, and homelessness prevention tools
• Excellent communication, case management, and customer service skills
• Ability to manage a varied caseload independently