Home Delivery Driver

Sainsbury’s Group; Burnley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in the United Kingdom seeks a delivery driver to ensure timely grocery deliveries to customers' homes. The role requires proficiency in driving a 3.5 tonne van, providing excellent customer service, and assisting in-store when needed. Candidates will enjoy benefits such as discounts, generous holiday entitlement, and wellbeing support, contributing to a fulfilling workplace environment.

Benefits

10% discount card at Sainsbury's and Argos

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching

Discount on Sainsbury's shares

Shopping discounts

Wellbeing support services

Qualifications

• Ability to drive a 3.5 tonne van safely in various conditions.
• Willingness to engage with customers and provide exceptional service.
• Comfortable learning to use new digital tools and technology.

Responsibilities

• Deliver groceries to customers' doorsteps on time.
• Perform checks to ensure the van is clean and safe.
• Assist customers with questions and substitutions.

Skills

Proficient driving a large vehicle

Customer service skills

Ability to work in a fast-paced environment

Problem-solving skills

Job description

Responsibilities

• Driving a 3.5 tonne van to deliver groceries to customers' doorsteps on time and in great condition.
• Completing checks to ensure the van is organised, clean and roadworthy, and that delivery cases are secure before getting out onto the road to drive safely in a variety of locations and conditions.
• Serve our customers brilliantly, supporting with any questions and substitutions, and keeping them aware of any delays.
• Build great knowledge about our products, services and promotions to help provide recommendations.
• When not out making deliveries, help across the store as needed.
• Friendly and welcoming with genuine enthusiasm for helping customers and providing the best doorstep experience.
• Proficient driving a large vehicle in different locations, from busy residential streets to narrow country lanes, delivering to a variety of residential properties.
• Happy working in a fast‑paced, physical and high‑energy environment, using initiative to solve problems—often on your own, but also thriving as part of a team.
• Always ready to work flexibly and productively to a high standard across the store when needed; fully trained in a variety of skills, providing opportunities to learn, develop and try new things.
• Comfortable learning to use new digital tools and technology to do your job brilliantly, and moving shopping containers up to 15 kg.

If you need an update on your application, you should contact the store you applied to. You can find contact details for all Sainsbury's stores here.

Our commitment to inclusion

An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Benefits

• Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement based on the hours you work, plus maternity and paternity leave.
• Pension – we'll match between 4–7.5% of your pension contributions.
• Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.