Home Care Scheduling Coordinator

AdvisaCare; Flint; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Flint is seeking a Home Care Scheduling Coordinator to manage client and caregiver schedules. This salaried position includes responsibilities like triaging calls and maintaining compliance for reporting systems. Ideal candidates should be proactive, have experience in care coordination, and enjoy team collaboration. Benefits include healthcare, PTO, and 401(k).

Benefits

Healthcare benefits

Paid time off

Paid holidays

401(k) retirement plan

Qualifications

• Experience in scheduling and coordination in a care environment.
• Ability to work independently and as part of a team.
• Comfortable with on-call responsibilities.

Responsibilities

• Triage calls from caregivers and clients.
• Manage caregiver and client schedules effectively.
• Ensure compliance with reporting systems.

Skills

Proactive communication

Time management

Team collaboration

Problem-solving

Job description

Overview

AdvisaCare is growing and seeking a Home Care Scheduling Coordinator to work out of our Flint location. This is a salaried position with excellent benefits.

We are looking for someone proactive, comfortable with risk, and quick to connect. If you have a heart for helping families in need and enjoy coordinating schedules, this role could be a great fit.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
• Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Ability to be on-call for after business hours calls and scheduling modifications
• Willing to work in the field as needed; direct patient hands-on care experience is required

As a Scheduling Coordinator, you will

• Ensure each patient is getting the unique care that they need, and we know we can deliver
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above-standard outcomes throughout the organization
• Build and develop a top-flight care team with the ability to communicate effectively to all levels of care providers, ensuring each employee has a positive experience at AdvisaCare
• Build and maintain client relationships by providing daily interaction to continually learn their needs and exceed them

About You

You are a disciplined individual who thrives in a fast-paced environment both independently and within a team under pressure. You are driven to get things done right, take responsibility for your results, are factual and straightforward while motivating and coaching to build strong relationships. You seek growth, respect authority, and operate within established guidelines. You are delightful to work with and enjoy contributing while having fun.

Benefits

We offer a competitive benefits package including healthcare benefits, PTO, paid holidays and a 401(k) retirement plan.

Join the AdvisaCare family and let’s make a difference together!