Home Care and Support Worker

Durham County Council; North East; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local government authority in North East England is seeking Home Care and Support Workers to deliver vital community services. The role involves various shifts and personal care tasks, requiring good communication and a willingness to learn. Candidates must have or be willing to achieve NVQ Level 2 in Care. The position offers a structured career path and numerous benefits, including a competitive salary and training opportunities.

Benefits

Competitive salaries and holiday entitlement

Structured career path

Employee benefits and discounts

Wellbeing support

Qualifications

• Must be willing to undertake personal care.
• No previous experience is required.

Responsibilities

• Follow an individual’s support plan for person-centred care.
• Assist with bathing, dressing, mobility, and administering medication.
• Arrive by 7am for certain shifts and work a rotating schedule.

Skills

Good communication skills

Common-sense approach

Ability to work on initiative

Education

NVQ Level 2 in Care or willingness to achieve

Job description

Overview

This is an exciting opportunity to join our Extra Care services located at seven sites across the county: Ouston, Consett, Seaham, Barnard Castle, Spennymoor, Crook and Brandon. This role will allow you to work in social care and contribute to a vital 24 hour community service by providing care and support to service users within one of our Extra Care Schemes. We currently have an 18.5 hour vacancy within Chester View Extra Care Scheme, Ouston.

What is involved?

Home Care and Support Workers follow an individual’s support plan to deliver person centred care to promote and encourage independence and to support health and wellbeing. The role is varied and includes personal care such as bathing, dressing, continence care, mobility support, nutrition and dietary needs, administering medication and ensuring medical, physical and emotional needs are met. The post requires successful candidates to be able to arrive at the scheme by 7am for some shifts and to work a rota over a 7 day period.

You will be contracted to 18.5 hours and will follow a rota consisting of early, late and night duties. Shift lengths vary from 3 hours to 9.5 hours. Hours per week will vary from 12 to 28.5 hours depending on the number of weeks on the rota, but equate to 18.5 hours per week over the rota period. There will be a variety of shifts covering days, evenings, nights and weekends.

Benefits and rewards

• Induction into the service and the role
• Working as part of a team within a building
• Support from the senior team and Supervisor on site
• Structured career path including professional development
• Guaranteed hours with the opportunity of working extra hours
• Full training, equipment and uniform provided

We encourage you to contact Angela Stamp at 0191 4923413 or email [e-mail] to arrange an informal discussion about the role.

What will I need?

You will require good communication skills, be able to demonstrate a common-sense approach, work on your own initiative after an extensive induction, and build positive relationships with service users and colleagues. No previous experience is required; however, applicants should be willing to undertake personal care.

Qualifications: NVQ Level 2 in Care or willingness to achieve within a set timescale. If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.

Rewards and benefits

• Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service
• Option to purchase up to 10 additional days annual leave per year
• Excellent Local Government Pension Scheme (LGPS) with additional top up options
• Wellbeing Portal and Employee Assistance Scheme
• Learning and development opportunities including professional qualifications, coaching and mentoring
• Employee Benefits Portal and Lifestyle Savings Scheme
• Discounted DCC gym membership
• Staff networks for Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause
• Trade Union membership

Range of salary sacrifice schemes available; rewards and benefits are subject to terms and conditions.

Take a closer look: https://www.durham.gov.uk/article/26895/Rewards-and-benefits

Social media

Keep an eye on our social media channels for updates on new opportunities at Durham County Council. Follow us on Instagram: https://www.instagram.com/dccjobsandcareers/ and Like us on Facebook: https://www.facebook.com/durhamcountycounciljobsandcareers

Equality, diversity and inclusion

We are an equal opportunities employer and recognise that a diverse workforce brings new ideas. We are committed to fair and equitable employment policies. We welcome applications from everyone and applicants are considered on skills and ability. We are a Disability Confident Leader and encourage applications from disabled people with recruitment process support.

Take a closer look: https://www.durham.gov.uk/article/26899/Equality-diversity-and-inclusion-in-our-workforce

Interviews

Interviews will be held the week commencing 2 October 2025. We operate a guaranteed interview scheme for applicants with a disability, care leaver or veteran as applicable.

How to apply

Applications must be submitted online via the Northeast Jobs portal. We do not accept CVs. Use the ‘Person Specification’ section to demonstrate essential and desirable experience, skills and knowledge. Applicants who do not evidence essential qualifications and experience may not be shortlisted.

If you need support applying, contact our Recruitment Helpdesk at 03000 26 27 27 (option 1 AHS) or [e-mail]

We collect personal information when you register with North East Jobs. Details on how we process your data are in the Privacy Notice: https://www.durham.gov.uk/media/24645/Privacy-notice-human-resources/pdf/PrivacyNotice-HR.pdf

Please note all communications regarding your application will be sent to the registered email address. Check spam/junk mail for interview invites.

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