Hollister - Key Lead, Braehead

Hollister Co. Stores; Renfrew; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading retail company seeks a Key Lead to ensure an exceptional in-store experience for customers. This role involves supervising floor staff, driving sales performance, and providing a positive shopping environment. The candidate should have strong communication and interpersonal skills, with at least one year of retail experience preferred. Benefits include quarterly bonuses, merchandise discounts, and opportunities for career advancement.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• Retail experience of at least 1 year preferred.
• Required availability on weekends and holidays.

Responsibilities

• Ensure customers receive quality in-store experiences.
• Act as Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance through customer experience and team achievements.

Skills

Customer Focus

Communication

Interpersonal Skills

Fashion Trend Knowledge

Adaptability & Flexibility

Multi-Tasking

Work Ethic

Education

High School Diploma/G.E.D.

Job description

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Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.

• Required availability on Saturdays and Sundays as well as certain holidays.

• During peak times, hours may increase to support business needs.

Qualifications

What it Takes

• Education - High School Diploma/G.E.D. preferred
• Retail Experience - At least 1 year preferred
• Supervisor/Managerial Experience - Not required
• Customer Focus
• Communication
• Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing and Assertive
• Adaptability & Flexibility
• Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We offer competitive incentives to reward your commitment, including:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A supportive global team

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.