Hollister Co. - Brand Representative, Oracle

Hollister Co.; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading apparel brand is seeking a Brand Representative in Reading, UK, who will be responsible for delivering exceptional customer service and maintaining an engaging store environment. Candidates should demonstrate an outgoing and stylish personality, with the ability to communicate effectively and prioritize customer needs. The role includes overseeing store presentation and training new team members, ensuring a welcoming experience for all customers.

Qualifications

• Engaging personality with great customer service skills.
• Outgoing, stylish, and helpful demeanor.
• Ability to communicate genuinely and articulate well.

Responsibilities

• Ensure exceptional customer experience and connect with customers.
• Maintain store presentation and sales floor environment.
• Train and develop new team members.

Job description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development