Hollister CO. - Assistant Manager, Stratford (Westfield)

ABERCROMBIE AND FITCH; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global specialty retailer is seeking an experienced Assistant Manager to oversee operations and enhance customer experience. Responsibilities include driving sales, managing staff, and ensuring effective store operations. The ideal candidate will have a degree or equivalent supervisory experience, alongside strong problem-solving and team-building skills. Enjoy benefits such as a quarterly incentive bonus, paid time off, and opportunities for career advancement.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Opportunities for Career Advancement

Responsibilities

• Ensure excellent customer experience.
• Drive sales through strategic efforts.
• Manage OMNI channel fulfillment.
• Supervise store presentation and sales floor.
• Oversee store and stockroom operations.
• Handle staffing, scheduling, and payroll management.
• Facilitate training and development of staff.
• Communicate effectively with team members.
• Maintain asset protection measures.

Skills

Fluency in English

Strong problem-solving skills

Team building skills

Multi-Tasking

Fashion Interest & Knowledge

Drive to achieve results

Ability to show up in a fast-paced and challenging environment

Self-starter

Education

Bachelor's Degree OR one year of supervisory experience in a customer-facing role

Job description

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, and e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. Abercrombie & Fitch Co. leads with purpose and puts its people first.

Job Title: Assistant Manager

What You'll Do

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Ability to show up in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Drive to achieve results
• Multi-Tasking
• Fashion Interest & Knowledge

What You'll Get

• As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, and with you. We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

*pending completion of 90 day probationary period

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Note: Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity employer