Hire Desk Controller - Customer & Dispatch + Bonus

ST Selection; Tring; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national plant and tool hire company is looking for a Hire Controller in Tring. The role involves handling customer enquiries, managing orders, calculating quotes, and planning logistics for equipment deliveries. No specific hire industry experience is needed; candidates with office-based customer service experience are encouraged to apply. The position offers a salary up to £31,500 per annum plus bonuses.

Qualifications

• Enthusiastic and flexible personality.
• Experience in office-based customer service or administration is valuable.

Responsibilities

• First point of contact for customer enquiries.
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes.
• Planning transport for deliveries and collections.
• Work proactively with all departments.
• Dealing with damages, calculating costs, and ensuring payment is received.

Job description

A national plant and tool hire company is looking for a Hire Controller in Tring. The role involves handling customer enquiries, managing orders, calculating quotes, and planning logistics for equipment deliveries. No specific hire industry experience is needed; candidates with office-based customer service experience are encouraged to apply. The position offers a salary up to £31,500 per annum plus bonuses.