Hire Controller: Customer-Centric Operations Lead

Wernick Group Limited; Horwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading modular buildings provider is looking for a Hire Controller in Horwich. This role involves managing customer relationships, preparing hire contracts, and delivering outstanding service in a fast-paced environment. Ideal candidates will have excellent communication skills, attention to detail, and the ability to multi-task. The position offers competitive salary and various employee benefits.

Benefits

Competitive salary and bonus scheme

Generous holiday allowance

Option to buy extra holidays

Early finish on Fridays

Group pension

Annual salary review

Life assurance

Employee assistance programme

Training and progression opportunities

Cycle to work scheme

Qualifications

• Must provide excellent customer service.
• Ability to manage customer enquiries and follow up on quotations.
• Experience in a similar role is highly advantageous.

Responsibilities

• Manage hire contracts and customer service interactions.
• Prepare accurate reports and maintain records.
• Engage in business development activities.

Skills

Excellent written and verbal communication skills

Strong attention to detail

Ability to multi-task and prioritise a busy workload

Numerate

IT literate, particularly in Microsoft Office

Experience as a Hire Controller or similar

Job description

A leading modular buildings provider is looking for a Hire Controller in Horwich. This role involves managing customer relationships, preparing hire contracts, and delivering outstanding service in a fast-paced environment. Ideal candidates will have excellent communication skills, attention to detail, and the ability to multi-task. The position offers competitive salary and various employee benefits.