Hire Controller

ST Selection; Tring; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national plant and tool hire company is looking for a Hire Controller in Tring. The role involves handling customer enquiries, managing orders, calculating quotes, and planning logistics for equipment deliveries. No specific hire industry experience is needed; candidates with office-based customer service experience are encouraged to apply. The position offers a salary up to £31,500 per annum plus bonuses.

Qualifications

• Enthusiastic and flexible personality.
• Experience in office-based customer service or administration is valuable.

Responsibilities

• First point of contact for customer enquiries.
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes.
• Planning transport for deliveries and collections.
• Work proactively with all departments.
• Dealing with damages, calculating costs, and ensuring payment is received.

Job description

Company - National Plant and Tool Hire Company

Job Title - Hire Controller

Location - Tring

Salary - up to £31,500 / annum + bonuses

Hours - 8.00am-5.00pm Monday to Friday

Opportunity

We have an exciting opportunity for a Hire Desk Controller to join the team of a national company that supplies specialist equipment to the construction industry.

Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company.

Experience within the hire industry isn't essential, and candidates with an office based customer service/ admin experience will be considered.

Responsibilities

• First point of contact for customer enquiries
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes
• Planning transport for deliveries and collections
• To work proactively with all departments
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given