Hire Administrator (FTC)

Selwood; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hire company in London (Dartford) seeks a Hire Administrator to manage administration tasks for the team. Responsibilities include assisting with hires, processing orders and invoices, and ensuring effective communication with customers. Ideal candidates will have experience in administration and a willingness to learn. The company offers a competitive salary, bonuses, and various benefits including a pension scheme, holiday entitlement, and support for professional development.

Benefits

Competitive salary

Company bonus scheme

Medicash Scheme

Pension scheme

25 days holiday + 8 Bank Holidays

Life insurance

Support for development and training

Employee assistance programme

Employee discount scheme

Employee referral scheme

Qualifications

• Demonstrable ability to maintain system accuracy and reduce queries.
• Confident with daily reporting and able to review pending orders.
• Strong attention to detail for recording information.

Responsibilities

• Ensure administration for the Hire team runs smoothly.
• Involvement in hires, completing purchase orders and creating invoices.
• Direct communication with customers and internal teams.

Skills

Maintain system accuracy

Daily reporting

Strong attention to detail

Good communication

Willingness to learn

Knowledge of Microsoft Office

Experience in hire industry

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

About The Role

OurPump Rental branch in London (Dartford) is looking to welcome a Hire Administrator to join the team on a fixed term contract (minimum 9 months) to cover maternity leave.

As a Hire Administrator you will be at the heart of our Pump Hire branches,thisrole will bring you into daily contact with Selwood stakeholders, as well as our external client base.

Your focus will be to ensure administration for the Hire team runs smoothly and will include involvement in hires, completing purchase orders, creating invoices, and speaking directly with both customers and our internal teams.

This is a great opportunity for an individual to join our business and besupportedby our branch teamtolearn and understand theday-to-day operations of Selwood.

What we’re looking for :

• Demonstrable ability to maintain system accuracy and reduce queries, ensuring customers are responded to promptly and with the correct information.
• Confident with daily reporting, with the ability to review pending orders and any changes to existing orders.
• Strong attention to detail, to accurately record information on our systems at a fast pace.
• Demonstrate good communication via email and phone, to accurately convey detailed information and advice in a clear and professional manner.
• Willingness to learn and develop own skills, actively seeking to learn from others and be committed to developing upon the knowledge you already have.
• Knowledge of Microsoft Office, including Outlook, Excel, and Word.
• Knowledge of hire or booking systems would be beneficial.
• A previous background in the hire industry (or similar) would be advantageous, but not essential.

What we can offer you

We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.

• Competitive salary
• Eligible for company bonus scheme (annual and quarterly payments)
• Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
• Pension scheme with contribution based on total earnings not just salary
• 25 days holiday + 8 Bank Holidays
• Increasing annual leave entitlement with long service
• 3x your annual salary life insurance (DIS)
• Support for development and training
• Employee assistance programme (EAP) & access to Mental Health first aiders
• Employee discount scheme (discounts / vouchers for supermarkets, high street shops, holidays and more)
• Employee referral scheme