Higher Level Medical Secretary - Oncology | The Shrewsbury and Telford Hospital NHS Trust

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A regional healthcare provider in Shrewsbury is seeking a Medical Secretary to join the Oncology Department. The role involves providing administrative support to a team of consultants and requires strong organisational and communication skills, as well as the ability to work autonomously. Candidates should have prior experience in a secretarial role, with an understanding of confidentiality and data protection. This position offers a unique opportunity to contribute to a busy medical environment.

Qualifications

• Experience of good practice and systems of work within the secretarial/PA field.
• Knowledge of Health & Safety and confidentiality/data protection issues.
• Ability to work autonomously and maintain confidentiality and diplomacy.

Responsibilities

• Provide a complete medical secretarial and administrative service to the Consultant and their team.
• Assist in the organisation of the Consultant’s workload.
• Exercise initiative and independent judgement maintaining confidentiality.

Skills

Organisational skills

Communication skills

Problem-solving skills

Job description

Overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are currently looking for a motivated and enthusiastic individual to join our Medical Secretary team within the Oncology Department of the Oncology and Haematology Centre.

Responsibilities

• Provide a complete medical secretarial and administrative service to the Consultant and their team across a wide range of activities; the majority of which are non routine.
• Assist in the organisation of the Consultant’s workload and effectively support activities with other hospital staff to ensure that an efficient service is provided.
• Exercise initiative and independent judgement while maintaining a high level of confidentiality and diplomacy at all times without immediate access to line supervision.
• Co‑responsible for managing, maintaining and administering various data sources which may include waiting lists, clinic lists and/or theatre lists.
• Produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription and self‑generated correspondence.
• Answer telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and challenging enquiries.

Qualifications

• Experience of good practice and systems of work within the secretarial / PA field.
• Knowledge of Health & Safety and confidentiality / data protection issues.
• Excellent organisational, communication and problem‑solving skills.
• Ability to work autonomously and maintain confidentiality and diplomacy.

Application Notes

The post will be held within the Oncology department, helping a team of 10 Consultant Oncologists, all based in the Lingen Davies Unit at The Royal Shrewsbury Hospital.

For full duties and responsibilities please refer to the attached document entitled Job Description.

Advert closes on Wednesday 3 Dec 2025