HGV Claims Assessor - Repair and Maintenance

TribePost Ltd; Aylesbury; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in automotive claims is seeking an HGV Claims Assessor to join their team. This hybrid position involves assessing and auditing Repair and Maintenance claims, providing actionable insights, and collaborating with various teams to improve processes. Ideal candidates will possess excellent communication skills and attention to detail, along with the capability to suggest improvements. The role offers competitive salary and benefits, including annual leave and health insurance.

Benefits

25 days annual leave plus bank holidays

Holiday buy and sell scheme

Private health insurance

Pension contribution

Employee referral scheme

Electric vehicle salary sacrifice scheme

Eye test vouchers

Employee Assistance Programme (EAP)

Qualifications

• Proven track record of communicating effectively at all levels.
• Demonstrable integrity and discretion in handling sensitive information.
• Ability to analyze financial data and manage resources effectively.

Responsibilities

• Assess and audit Repair & Maintenance claim submissions.
• Analyze claim data and provide actionable insights.
• Collaborate with the Claims Manager and DAF Trucks UK team.
• Deliver exceptional customer service and build positive relationships.
• Identify process improvements to enhance operational efficiency.

Skills

Excellent communication skills

Attention to detail

Financial awareness

Ability to suggest process improvements

Job description

HGV Claims Assessor - Repair and Maintenance

DEKRA UK are now recruiting for an HGV Claims Assessor!

HGV Claims Assessor – Repair and Maintenance

Location: Hybrid – Office is based in Haddenham, HP17 8LJ
Salary: Competitive, DOE + Excellent Benefits!
Contract: Full time, Permanent
Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contribution, Employee referral scheme, Electric vehicle salary sacrifice scheme, Eye test vouchers and Employee Assistance Programme (EAP).

We are DEKRA UK, part of a global organisation employing over 49,000 people in more than 60 countries! In the UK, we deliver a wide range of services spanning all industry types including but not limited to automotive, oil and gas, insurance, manufacturing, and chemical and process safety industries.

We are now recruiting for an Automotive Claims Assessor to assess / audit the validity of repair and maintenance claims submitted to DAF Trucks UK from DAF Trucks UK Dealer Network.

In addition to this, as our Automotive Claims Assessor you will be responsible for:

• Assessing and auditing Repair & Maintenance (R&M) claim submissions.
• Analysing claim data and provide actionable insights.
• Collaborating closely with the Claims Manager and DAF Trucks UK team.
• Delivering outstanding customer service and build positive relationships.
• Identifying process improvements to enhance efficiency.

In order to be successful in this role you must have:

• Excellent communication skills at all levels.
• Integrity, discretion, and attention to detail.
• Financial awareness and good planning skills.
• Tenacity and ability to suggest process improvements.
• Knowledge of aftersales operations within the automotive sector is a plus.

Ready to make an impact? Apply today and help us drive excellence in claims assessment!

Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG

Company Reg No. - SC372990 | VAT Reg No. - GB986160980