Heritage Retail & Visitor Experience Supervisor

HIJOBS; Fort William; On-site; GBP 28,000 - 31,000; Part time

Job summary

A leading visitor center in Scotland is seeking a Visitor Services Supervisor Retail. The successful candidate will lead a vibrant team, ensuring exceptional visitor experiences while driving sales and managing performance. This part-time role involves supervising staff, creating engaging displays, and acting as Duty Manager. The position offers competitive pay and a meaningful opportunity to contribute to sharing Scotland's heritage.

Benefits

Possibility of accommodation to rent

Qualifications

• Proven experience in retail management, ideally in a visitor service environment.
• Strong interpersonal skills to lead and inspire a diverse team.
• Ability to maximize sales and drive performance metrics.

Responsibilities

• Lead and motivate a dynamic retail team to deliver exceptional customer service.
• Achieve and monitor retail income targets, contributing to an annual sales goal.
• Act as Duty Manager during site operations and ensure safety standards.

Skills

Retail expertise

Leadership skills

Customer service

Creativity

Sales strategies

Job description

A leading visitor center in Scotland is seeking a Visitor Services Supervisor Retail. The successful candidate will lead a vibrant team, ensuring exceptional visitor experiences while driving sales and managing performance. This part-time role involves supervising staff, creating engaging displays, and acting as Duty Manager. The position offers competitive pay and a meaningful opportunity to contribute to sharing Scotland's heritage.