Helpdesk Operator - Salford | Weekend WFH, Temp-Perm

Daniel Owen Ltd; Salford; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading staffing agency is seeking a Help-desk Administrator in Salford. The ideal candidate will provide excellent customer service and maintain accurate records. This temp-to-perm role requires strong communication skills and experience in a helpdesk environment. Working hours are Monday to Friday with occasional weekend shifts from home. A competitive salary between £25,500 and £26,000 is offered, alongside the opportunity for personal development within the role.

Qualifications

• Experience in a customer service or helpdesk environment.
• Strong communication skills needed.
• Ability to work with computer databases effectively.

Responsibilities

• Achieve Key Performance Indicators related to customer service.
• Provide accurate records of each Service request.
• Ensure high customer service levels.

Skills

Customer Service

Good Communication

Knowledge of computer databases

Planning and Organising

Analytical Thinking

Job description

A leading staffing agency is seeking a Help-desk Administrator in Salford. The ideal candidate will provide excellent customer service and maintain accurate records. This temp-to-perm role requires strong communication skills and experience in a helpdesk environment. Working hours are Monday to Friday with occasional weekend shifts from home. A competitive salary between £25,500 and £26,000 is offered, alongside the opportunity for personal development within the role.