Helpdesk & CAFM Administrator

Skanska; England; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading construction and development company in the UK is looking for a Help Desk Administrator to manage daily operations of the help desk and CAFM system. The ideal candidate will have experience in high-volume data input and will thrive in a customer service environment. Strong organizational skills and a can-do attitude are essential. Security clearance is required for this role, which supports the Kent County Council contract.

Qualifications

• Experience in roles requiring high-volume data input.
• Proven team contributor with a flexible approach to tasks.
• Ability to work under pressure in customer service environments.

Responsibilities

• Manage the CAFM system to meet Service Level Agreements.
• Liaise with staff and clients for timely communication.
• Assist in producing monthly reports as required by management.

Skills

High-volume data input

Customer service experience

Organizational skills

Clear communication

Multi-tasking

Tools

CAFM system (e.g., Concept)

Cisco phone system

Job description

A leading construction and development company in the UK is looking for a Help Desk Administrator to manage daily operations of the help desk and CAFM system. The ideal candidate will have experience in high-volume data input and will thrive in a customer service environment. Strong organizational skills and a can-do attitude are essential. Security clearance is required for this role, which supports the Kent County Council contract.