Healthcare Technician

Linde; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading gas provider in Northern Ireland is seeking an individual to deliver compassionate Home Oxygen services to patients. The role requires a clean UK driving licence and prioritizes safety and quality in patient interactions. Ideal candidates have strong interpersonal skills and flexibility to accommodate urgent patient needs. This position offers a competitive salary, benefits, and career development opportunities within a supportive environment.

Benefits

Competitive salary

25 days paid leave

Pension and life assurance

Health and well-being benefits

Qualifications

• Clean UK driving licence is essential for this role.
• Must have excellent interpersonal and communication skills.
• Safety consciousness is a required trait.
• High empathy and emotional intelligence to support patients.
• Flexible and adaptable in various situations.

Responsibilities

• Deliver compassionate Home Oxygen service to patients.
• Train patients and their carers on safe system usage.
• Collaborate with community providers and represent BOC.
• Prioritize patient needs and manage emergency deliveries.
• Ensure quality and safety are consistently maintained.

Skills

Clean UK driving licence

Interpersonal and communication skills

Empathy and emotional intelligence

Safety consciousness

Flexibility and adaptability

Job description

What you will enjoy doing

• This role is all about delivering a caring and patient focused delivery of our Home Oxygen service to patients, which includes the efficient installation, replenishment, service, and removal of medical oxygen systems to patients in their homes, on time and in full
• You will act as the specialist, supporting and training patients and their carers in the safe use of the system using practical demonstrations, online videos and our skilled 24 / 7 patient service to reassure them
• In addition, you will collaborate and represent BOC within the community with providers such as the fire services, primary care, social services, and the respiratory team
• The nature of this role means you will prioritise patients needs, including urgent hospital discharges or holiday plans, and provide information on oxygen delivery and electricity reimbursements at times
• Furthermore, you will communicate respectfully but efficiently with patients, whilst carrying out emergency deliveries as needed, and promoting the online Home Oxygen portal service
• You will call out any equipment issues or shortages to senior staff and be flexible with working hours and call-out arrangements as needed
• And lastly, you will demonstrate personal sensitivity, prioritise safety and quality, ensuring the consistency of work quality, and giving our patients confidence in BOC

What makes you great

• You are required to have a clean UK driving licence for this role
• As a naturally safety conscious person, we would like somebody who prioritises safety
• You have excellent interpersonal and communication skills, at all levels
• Furthermore, you have the highest level of empathy and emotional intelligence required to support patients within the community
• You would describe yourself as flexible and adaptable
• Healthcare experience would be ideal but it is not essential for this role, as we will provide appropriate training
• And lastly, you must also have a high level of personal integrity, aligned to the values of being an inclusive workplace

Why you will love working with us

We are the largest provider of industrial, medical and special gases in the UK and Ireland. From cutting harmful emissions, to providing life-saving oxygen and keeping food fresh, our gases play an essential role in everyday life. Our values – Safety, Integrity, Accountability, Inclusion and Community are at the heart of everything we do. They help us create an environment that puts safety first, where people do things the right way, new ideas are welcomed and everyone can be themselves.

At BOC, we take pride in our people and work hard to provide an enriching, enjoyable place to work. We have a clear vision : to be the place where a diverse mix of talented people want to come, stay and excel. We are always raising the bar, and because we are part of Linde, a global company, our people have limitless opportunities to grow and make a difference, all over the world.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

We offer a competitive salary and benefits package with pension and life assurance as standard. In addition, we offer 25 days paid leave and a range of other flexible leave benefits, so that you have time to do the things you enjoy. Our recognition & reward platform celebrates great work and special moments, as well as providing a hub for health and well-being benefits, including a wide selection of savings and offers at well-known retailers.

Grow to be your best and drive your career with the training and development opportunities we offer.