Healthcare Support Worker | Central and North West London NHS Foundation Trust

CNWL NHS Foundation Trust; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Milton Keynes is looking for a motivated Healthcare Support Worker to support individuals with mental health challenges. Responsibilities include delivering care, assisting with daily living skills, and participating in group activities under supervision. The role requires a flexible approach to work, including early, late, and night shifts. Candidates with experience in mental health are preferred, but experience is not essential. Join a supportive team dedicated to improving patient outcomes.

Benefits

Competitive internal bank with weekly pay

Scope for personal and professional development

Supportive environment

Qualifications

• Experience in mental health is desirable but not essential.
• Must be prepared to work rotational shift patterns (early, late, night).
• Ability to support patients’ recovery-focused care and work within multidisciplinary teams.

Responsibilities

• Participate directly in the delivery of care to a group of patients.
• Assist patients with daily living skills, e.g., personal hygiene.
• Report verbally to the nurse in charge about patients' changes.
• Participate in group therapies or activities under supervision.

Skills

Experience in mental health

Ability to support recovery-focused care

Teamwork skills

Organizational skills

Job description

AN EXCEPTIONAL PLACE TO WORK AND AN EXCEPTIONAL REWARD PACKAGE TO MATCH.

JOIN OUR DEDICATED TEAM AT TOPAS – OUR OLDER PEOPLES ASSESSMENT SERVICE.

PERMANENT FULL TIME / PART TIME POSITIONS AVAILABLE.

About the Role

We are currently looking to recruit a highly motivated Healthcare Support Worker to join our expanding multidisciplinary team following investment and recent promotions. Interviews will be face to face; please only apply if you can fulfill this as remote interviews cannot be accommodated. There may be new visa changes from 22nd July 2025. The eligibility for sponsorship has changed and this vacancy may not meet the criteria for Skilled Worker sponsorship. Starting salary will be dependent on previous relevant years of experience.

In your role as a Healthcare Support Worker, you will be actively engaging people in Milton Keynes with acute mental health problems in practical and recovery focused support. You will work rotational shift patterns to include early, late, and night shifts.

Responsibilities

• Participate directly in the delivery of care to a group of patients as delegated by the nurse in charge.
• Assist patients with daily living skills, e.g., personal hygiene, dietary needs, fluid intake, etc.
• Participate in the observation of patients as indicated in the observation and seclusion policy.
• Report verbally to the nurse in charge any changes in behaviour, mental state, physical state and the general wellbeing of patients within the ward environment; use own initiative to provide a safe environment.
• Record electronically or in writing as required the progress and presentation of allocated patients during a span of duty. Ensure this activity is validated by a qualified nurse.
• Participate as required in group therapies or activities under the supervision of a qualified nurse or occupational therapist; organise low‑key activities to meet identified patient needs.
• Carry out escort duties to other departments and areas as indicated by the nurse in charge; drive unit vehicle where application form indicates licence is held.
• Carry out other appropriate duties within personal capabilities, as specified by a senior, e.g., recording temperature, pulse and respirations.
• Demonstrate the ability to organise and prioritise duties based on individuals' presentation.
• Have an awareness of local Mental Health Service provisions.

Qualifications and Requirements

• Experience in mental health is desirable but not essential.
• Must be prepared to work rotational shift patterns (early, late, night).
• Ability to support patients’ recovery-focused care and work within multidisciplinary teams.
• Valid driving licence preferably, for escort duties.

Benefits and Pay

We offer a competitive internal bank with weekly pay. Visits to the unit are encouraged. We provide scope for personal and professional development within a friendly and supported environment.

*Please note that the use of AI is monitored and any use in your application must be declared.*

This advert closes on Thursday 4 Dec 2025.