Healthcare Support Worker

Sussex Partnership Nhs Foundation Trust; Hailsham; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading healthcare provider is seeking a Senior Support Worker to deliver patient-centred care in Hailsham. Your role will involve monitoring patient behaviours, providing emotional support, and assisting with daily activities. Ideal candidates will have NVQ level 3 and experience in mental health settings. This position offers flexible working options, a generous holiday allowance, and comprehensive health support. Join a dedicated team making a real difference to patients' lives.

Benefits

Flexible working options

NHS Pension Scheme

Generous holiday allowance

Paid parental leave

Access to health and wellbeing support

Qualifications

• Experience working with mental health needs in a paid or voluntary capacity.
• Understanding of confidentiality.
• Ability to adapt to changing demands.

Responsibilities

• Monitor patients' behaviours and emotional states.
• Provide emotional and psychological support.
• Assist patients with daily tasks and promote independence.
• Collaborate with mental health professionals to implement care plans.
• Support discharge planning and transition into community life.

Skills

Compassion

Proactive approach

Resilience

Collaborative working

Education

Good general education

NVQ level 3 or equivalent experience

Job description

We're looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we're proud to make a difference every day. At SPFT we put people first. We'll do everything possible to help you feel respected, valued and included. You'll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development. We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it's part time hours, hybrid working or flexible start and finish times, we'll explore what works for you and the role. We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you. We're shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we'd love to hear from you., As a Senior Support Worker, you will play a key role in delivering patient‑centred care and supporting recovery through therapeutic and recreational activities that promote social inclusion. This is a rewarding and engaging role, offering the opportunity to work closely with patients with complex needs, who require support in transition into community life where your skills and compassion can make a real difference.

• Monitor patients' behaviours, emotional states, and overall well‑being, ensuring adherence to care plans and safety protocols.
• Provide emotional and psychological support, creating a safe and supportive environment.
• Assist patients with daily tasks such as personal care, meal preparation, and activities that promote independence.
• Support rehabilitation by helping patients develop life skills, coping strategies, and social inclusion.
• Use your own initiative to engage patients in activities that relieve boredom and encourage them to be active participants in their recovery.
• Collaborate with mental health professionals to implement and review care plans.
• Record and report incidents, behaviours, and progress to relevant team members.
• Maintain safety and security within the unit, including managing challenging behaviours and de‑escalating potentially high‑risk situations.
• Encourage positive behaviours through structured activities that build confidence and social skills.
• Support discharge planning and link patients with community resources to aid transition and rehabilitation.
• Are you passionate about mental health and motivated to make a positive difference? We are seeking an enthusiastic Senior Support Worker to join our dedicated team. Elm ward is a 15‑beded male admissions medium secure unit providing specialist assessment and treatment for individuals with complex mental health needs whom require guidance and support with their forensic pathway, We are looking for proactive, compassionate, and resilient individuals with experience in mental health, a strong commitment to patient care, the ability to adapt to changing demands, and the confidence to work safely within a fast‑paced secure environment.
• Good general education
• NVQ level 3 or equivalent experience, Experience of working with mental health needs in a paid or voluntary capacity
• Experience of working collaboratively i.e. with colleagues, wider teams, service users etc
• An understanding of confidentiality, Successful candidates are normally appointed to the bottom of the pay scale unless previous NHS experience in a similar role can be evidenced.
• Working with us provides the chance to make a real and lasting difference in the lives of patients while being part of a team that prioritises patient‑centred care, wellbeing, and professional excellence. At the Hellingly Centre, we actively invest in our staff, supporting you to achieve your career goals and develop the skills that matter most to you. Be part of a team that truly makes a difference.
• By joining us, you will become part of a supportive and collaborative environment where your skills and dedication are valued. Sussex Partnership NHS Foundation Trust (SPFT) offers a wide range of benefits, including flexible working options, an attractive NHS Pension Scheme, a generous holiday allowance that increases with service, paid parental leave, comprehensive health and wellbeing support, and access to learning and development opportunities. Employees can also access staff networks, discounts through the Blue Light Card, and other NHS schemes.