Healthcare Front Desk & Admin Specialist

NHS; Peterborough; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare practice in Peterborough is seeking a dynamic individual for a front-of-house reception role, supporting the healthcare team. Responsibilities include patient reception, handling telephone inquiries, and administrative tasks related to patient prescriptions. Ideal candidates should be organized, have good IT skills, and experience in administrative duties, particularly in a healthcare setting. The position offers flexible full-time or part-time hours and includes numerous attractive benefits, including NHS discounts.

Benefits

Free Parking

Access to NHS Discounts

Employee Recognition Rewards

Eye test vouchers

Staff Training Programme

NHS Pension Scheme

Free Tea & Coffee

Qualifications

• Well organised with the ability to multi-task and work as part of a team.
• Willingness to adapt to change and pick up new skills.
• Good written communication skills.
• Minimum of 6 months working directly with members of the public.

Responsibilities

• Support healthcare delivery to patients through reception and administrative duties.
• Handle patient appointments and communicate effectively with inquiries.
• Manage patient records and assist in prescription processes.

Skills

Organizational skills

IT skills (Word, Excel, Outlook)

Written communication skills

Multi-tasking abilities

Education

GCSE grade A to C in English and Maths

Tools

SystmOne

Job description

A healthcare practice in Peterborough is seeking a dynamic individual for a front-of-house reception role, supporting the healthcare team. Responsibilities include patient reception, handling telephone inquiries, and administrative tasks related to patient prescriptions. Ideal candidates should be organized, have good IT skills, and experience in administrative duties, particularly in a healthcare setting. The position offers flexible full-time or part-time hours and includes numerous attractive benefits, including NHS discounts.