Healthcare Data & Coding Administrator GP Practice

NHS; Essex; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading healthcare provider in Essex seeks an experienced Administrator to join their dynamic team. The role involves managing patient referrals, sorting clinical documents, and ensuring compliance with healthcare standards. Ideal candidates will have experience with EMIS Web and strong organizational skills. The position emphasizes a supportive work culture with employee well-being initiatives.

Benefits

Wellness Room

Pilates Sessions

Stress-Free Environment

Massage chair during breaks

Qualifications

• Experience in clinical administration, referrals and medical coding.
• Proficiency in EMIS Web and knowledge of medical terminology.
• Ability to work independently and prioritise workload.

Responsibilities

• Processing patient referrals through NHS e-Referral Service.
• Sorting and filing clinical correspondence.
• Supporting prescription requests.

Skills

Clinical administration experience

Knowledge of CQC and QOF standards

Organisational skills

Strong communication skills

Proficiency in EMIS Web

Attention to detail

Education

Higher Degree or 2 years experience of GP clinical system EMIS WEB

Experience of working in a GP practice

Job description

Join Our Friendly Team at a Thriving GP Surgery

Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment. Were a busy GP surgery with over 15000 patients and were growing. As we expand, were excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.

If youre looking to bring your skills to a vibrant, community-centred practice, wed love to hear from you.

Qualifications & Skills Required:

• Experience in clinical administration, referrals and medical coding, with proficiency in EMIS Web and SNOMED CT.
• Knowledge of CQC and QOF standards and experience in supporting audit and compliance activities.
• Excellent organisational skills, attention to detail, and ability to work independently.
• Strong communication skills, with a focus on professionalism and confidentiality.

Main duties of the job

We are looking for an organised and motivated Administrator to join our friendly team.

Key Responsibilities:

Processing and managing patient referrals through NHS e-Referral Service and other pathways.

Sorting, read coding, and filing clinical correspondence into patient records.

Supporting prescription requests in line with practice policy.

Preparing and handling medical reports, private letters, and insurance forms.

Assisting in arranging meetings, taking minutes, and distributing actions.

Supporting practice compliance with CQC standards and QOF requirements.

Liaising with patients, clinicians, and external providers in a professional and confidential manner.

Essential Skills and Experience:

Strong IT skills, with experience using clinical systems (EMIS Web experience desirable).

Excellent organisational skills and attention to detail.

Ability to prioritise workload and meet deadlines.

Professional communication skills, both written and verbal.

Understanding of patient confidentiality and data protection.

Previous experience working in a GP surgery or healthcare environment.

Knowledge of medical terminology.

We offer a supportive working environment, opportunities for training and development, and the chance to make a real difference to patient care.

If you are enthusiastic, reliable, and keen to work in primary care, we would love to hear from you.

About us

Why Join Us?

We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:

• Staff Well-being Award Winners : We are proud to have won the Staff Well-being Award in December 2023.
• Wellness Room : Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
• Pilates Sessions: Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
• Stress-Free Environment: We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
• Relax and Recharge : Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
• Outstanding Reputation : Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.

Join us and become part of a team that values your health and happiness.

Job responsibilities

The post holder will be expected to provide generaladministration duties, which may include but is not limited to;

To assist in keeping patient records accurate and up to date byscanning and attaching paper documents in to electronic records.

Filing scanned documents into patient electronic notes (EMIS)

Electronically filing test results and other documents/patientinformation

Perform computer searches and data collection to supportpractice enhanced services and ensure clinical safety.

Keeping all records including staff trainings up to date for CQCpurposes.

Monitoring telephone call queue daily.

To liaise with reception manager to make sure all tasks arecompleted at the end of day.

Helping patients by dealing with requests or questions in apolite, professional and efficient manner

Telephoning patients to inform them about prescriptions, tomove/book or rebook appointments, or gather personal data in a sensitivemanner, such as smoking status, when asked to do so

Printing and distributing repeat prescriptions

Registering patients, ensuring that information is checked anddocumented accurately

Prepare medical reports and other requests for information areprocessed accurately and in a timely manner, ensuring practice protocolsregarding information governance and confidentiality are adhered to

Record-keeping, distribution of documents, filing are allundertaken accurately and efficiently

Taking responsibility for the scheduling and co-ordination ofmeetings

Management of the generic email inbox

You should have previous administrative experience, preferablyfamiliar with EMIS Web GP system. Good written and verbal communication skillsare essential together with highly effective organisational and planningskills.

Person Specification

Qualifications

• Higher Degree or 2 years experience of GP clinical system EMIS WEB
• Experience of working in a GP practice

Experience

• Excellent communication skills (written and oral). Applicants must have excellent I.T skills .Please see job description .
• Experience of working in GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.