Healthcare Assistant - Zero Hours

NHS; West Midlands Combined Authority; On-site; GBP 29,000 - 37,000; Part time

Job summary

A healthcare organization is seeking a HealthCare Assistant for flexible, zero-hour contract work in Stratford-upon-Avon. The role involves assisting patients, supporting nursing staff, and performing clerical duties. Applicants should have GCSE Maths and English, a care certificate, and prior experience in healthcare. Competitive pay is offered based on experience.

Qualifications

• Previous experience in a healthcare setting (minimum 6 months).
• Willingness to learn and adapt.
• Completion of training for specific tasks.

Responsibilities

• Undertake all duties as instructed by the nursing team.
• Assist patients in clinics and maintain a clean environment.
• Support nurses during clinical activities and surgeries.

Skills

Effective communication

Organizational skills

Teamwork

Computer skills

Education

GCSE Maths and English

CSW care certificate, level 1 minimum

Job description

Overview

SWFT Clinical Services Limited are looking for HealthCare Assistant to join our bank staff within our private patient unit, The Grafton Suite, at Stratford Hospital in Stratford-upon-Avon. The position will be offered on a zero-hour contract basis. We welcome healthcare backgrounds; theatre experience is advantageous.

Responsibilities

• Undertake all duties in line with training and instruction provided by the nursing team
• Assist at clinics, greet patients and provide refreshments as required
• Assist nursing staff in the preparation and support of patients prior to, during and after clinical activities
• Chaperone and assist patients to dress/undress as required
• Contribute to the effectiveness of the patient journey while maintaining privacy and dignity
• Act as a runner and assist the theatre scrub nurse during operations and procedures
• Perform ophthalmic testing such as OCT and Visual Field Analysis after suitable training
• Maintain a safe, clean and tidy environment for patient care
• Ensure correct collection and storage of clinical waste prior to disposal
• Maintain adequate clinical stock levels and stationery in each room
• Use the patient management system for patient searches as required
• Undertake clerical duties as necessary e.g. reception, notes preparation, adding patient details to the system and photocopying
• Answer phone calls and take messages as required
• Work safely in accordance with legislative requirements and clinic policy
• Undertake and receive appropriate training for specific tasks as delegated by the General Manager or Senior Nurse
• Acknowledge limitations/concerns regarding delegated tasks when not competent to perform
• Complete mandatory training on an annual basis
• This job list is not exhaustive and may be adjusted periodically

Job Details

Pay: £29,489 to £36,169 a year pro rata (Dependent Upon Experience)

Contract: Bank (zero-hour)

Working pattern: Flexible working

Location: The Grafton Suite, Stratford Hospital, Arden Street, Stratford Upon Avon, CV37 6NX

Date posted: 26 August 2025

Reference number: 203-SWFTCS168

Qualifications

Essential

• GCSE Maths and English
• CSW care certificate, level 1 minimum

Experience

• Previous experience of working in a healthcare setting (6 months minimum)

Desirable

• Ophthalmic experience
• Theatre experience

Skills

Essential

• Articulate and able to communicate effectively
• Good organisational skills
• Work as a member of a team
• Computer skills

Desirable

• Completion of training and competencies to perform Visual Field tests and OCT tests

Personal Qualities

Essential

• Work to high standards
• Willing to learn
• Enthusiasm
• Uses own initiative

Other

• Must be flexible to the needs of The Grafton Suite
• Must be adaptable to any situations

Additional Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the DBS will be required. Applications from job seekers requiring Skilled Worker sponsorship will be considered. For details see the UK Visas and Immigration guidance on criminal records checks for overseas applicants.