Healthcare Assistant - Fletcher Ward

Cornwall Partnership NHS Foundation Trust; Bodmin; On-site; GBP 24,000 - 27,000; Full time

Job summary

A community health provider in Cornwall is seeking a Healthcare Assistant for Fletcher Ward. The successful candidate will provide compassionate care to patients experiencing acute mental health crises. Key responsibilities include supporting recovery, promoting person-centered care, and ensuring safety in a busy environment. Candidates with NVQ Level 3 in care and experience in acute settings are encouraged to apply. The role offers a salary range of £24,937 to £26,598 per annum.

Qualifications

• Experience working with patients who have complex mental health needs.
• Previous experience working in acute psychiatric unit / setting.
• Trained in Venepuncture or willingness to undertake relevant training.

Responsibilities

• Provide holistic approach to recovery and rehabilitation.
• Promote person-centered care in all aspects.
• Ensure safety of staff and patients in a busy environment.

Skills

Compassion

Patience

Teamwork

Education

NVQ Level 3 qualification in care or equivalent experience

Job description

Go back Cornwall Partnership NHS Foundation Trust

Healthcare Assistant - Fletcher Ward

The closing date is 05 October 2025

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Successful applicants will be invited to attend an Selection Day at Carew House, Bodmin on 17th October 2025. This will be a morning or afternoon to be confirmed.

Do you have the patience, compassion and motivation to work with those experiencing an acute mental health crisis?

If the answer is yes, we want to hear from you!

Fletcher ward is an 18 bedded inpatient acute ward, which provides a safe environment for assessment and treatment of service users that are aged 18 and above with a mental health condition.

The staff team on Fletcher ward consist of registered nurses, consultant psychiatrists, health care assistants, occupational therapists, activity co-coordinators, admin and a psychologist.

Patients admitted to Fletcher ward may be experiencing acute distress and present with a significant deterioration in mental state, risk of self-harm, self-neglect, or harm to others. We also support patients that may be admitted informally or detained under a section of the mental health act.

Shifts will include day, night and twilight hours.

Main duties of the job

On Fletcher ward we aim to provide a holistic approach to recovery and rehabilitation within a safe environment. We value positive risk taking to enable clients to move forward with their lives and promote recovery. We aim to provide person-centered care in every aspect of our role and promote patient involvement in their care and treatment plans.

We aim to achieve an individual service user's potential in a collaborative relationship, by addressing concerns raised by the service user by supporting, empowering, and encouraging them to take control of their lives.

Within the Fletcher team, we all try to listen calmly, respectfully, and patiently to others and treat everyone in a kind courteous manner. We will all try to be open and honest and work together to promote positive change and recovery.

Fletcher ward is a busy environment, and the needs of each individual cannot always be met instantly but should be met in a timely manner. The safety of the staff and patients here is the team's priority.

About us

We\'re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people\'s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you\'ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people\'s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents

Person Specification

Qualifications

• NVQ Level 3 qualification in care or equivalent experience
• Trained in Venepuncture or willingness to undertake relevant training

Experience

• Experience working with patients who have complex mental health needs
• Previous experience working in acute psychiatric unit / setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust

£24,937 to £26,598 a yearPer Annum/Pro Rata