Healthcare Assistant - ENT | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Chelmsford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider is seeking a Healthcare Support Worker to join their team in Chelmsford. The role involves supporting patients and assisting registered nurses with various tasks. No prior experience is required as comprehensive training will be provided. This position offers a pathway to develop into nursing roles. If you are caring and community-oriented, this could be a perfect opportunity for you. Applications are encouraged by the diverse workforce initiative. The closing date for applications is December 21, 2025.

Benefits

Access to training and development opportunities

Supportive work environment

Career progression opportunities

Qualifications

• No experience required, comprehensive training provided.
• Genuine desire to help and support patients and families.
• Ability to maintain patient confidentiality.

Responsibilities

• Support patients, relatives, and visitors courteously.
• Assist registered nurses with assigned tasks.
• Document care given and observations accurately.

Skills

Caring and kind nature

Team collaboration

Communication skills

Job description

Do you want to make a difference to people’s lives? We are looking for individuals with or without experience to work in healthcare, to join the NHS family helping people from your local community. Healthcare Support Worker opportunities are available in outpatient department across MSE.

No experience? No problem. We will teach you everything you need to know. To us, it is more important that you are a caring and kind person with a genuine desire to help and support patients and their families. If this sounds like you, then you already have the skills that make a great Health Care Support Worker.

Right from the time you join us, you will have access to learning, development and training opportunities. As you progress in your career you will acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.

Mid and South Essex is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage applications from people who embrace our values and who will enable us to expand our diverse workforce.

The Healthcare Support Worker role can also lead to a range of career opportunities. With the right support, those who want to can undertake the necessary training to become our future nurses, nursing associates and midwives.

So, if this sounds like the opportunity for you, please apply today. Please note no VISA sponsorship available for this role.

Key Responsibilities

• Demonstrate a courteous and helpful approach to patients, relatives and visitors.
• Support remote consultation by acting as a chaperone, to ensure patient privacy, dignity and confidentiality.
• Carry out assigned tasks as directed by a registered nurse.
• Participate fully as a team member, sharing knowledge and information and supporting colleagues, to promote a cohesive team and the achievement of team objectives.
• Report untoward incidents and any other relevant information to a registered nurse immediately.
• Inform a registered nurse if asked to carry out a task which the individual does not have the training or capacity to do.
• The post holder will support the development of good relations and communication with patients, relatives and the multi-disciplinary team by ensuring frequent contact and availability.
• Acquire the knowledge to be able to complete relevant documentation such as care given, observations charts, admission information and other relevant materials.
• Report incidents/accidents and equipment problems to the nurse in charge.
• Attend departmental meetings and safety huddles, reading minutes provided if unable to attend to keep up to date with changes.
• Assist with clinical procedures, within scope of competence.
• Be actively involved in maintaining data quality on EPR or similar systems in the future.

About the Integrated Care System

The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICs initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care Assistant (HCA) workforce. The academy models a ‘one workforce’ cross system approach to the onboarding, induction, education and experience of Healthcare Assistants.

Training & Development

Successful candidates to this role will have access to additional support provided by the HCA Academy following their induction with MSEFT. This includes development opportunities, pastoral support, staff rewards and access to HCA exclusive resources such as HCA App.

If you are looking for an exciting role in healthcare that will use your unique qualities, then we want to hear from you. For full details about this varied and rewarding role, please see attached job description.

We look forward to your application. Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications. Unfortunately, we are unable to provide Visa Sponsorship for this role. This advert closes on Sunday 21 Dec 2025.