Healthcare Assistant

NHS; Horsham; On-site; GBP 24,000; Full time

Job summary

A healthcare service provider in the South East is seeking a Healthcare Assistant for its Lung Cancer Screening Programme. You will welcome and guide patients during their screening journey, support clinical staff, and maintain accurate records. The ideal candidate has experience in patient-facing roles and possesses strong communication skills. A full UK driving licence is necessary due to travel across multiple sites. This role offers a competitive salary along with a car allowance, working in a compassionate and professional environment.

Benefits

Car allowance

Compassionate working environment

Qualifications

• Experience in a patient or customer-facing role.
• Confidence using Microsoft Office and patient management systems.
• A full UK driving licence and willingness to travel across sites.

Responsibilities

• Welcome patients and guide them through their screening journey.
• Support clinical colleagues in delivering high-quality care.
• Assist with patient handovers between screening and CT scan locations.
• Maintain accurate patient records and ensure data confidentiality.
• Help manage clinic flow and respond to patient queries.

Skills

Patient or customer-facing experience

Strong communication skills

Interpersonal skills

Confidence with Microsoft Office

Ability to adapt to changing priorities

Job description

Healthcare Assistant Lung Cancer Screening Programme – covering Surrey, Sussex and Frimley areas in the South East. Salary: £23,542.83 + £4,200 Car Allowance. Travel: Full UK Driving Licence required. Shifts: 12‑hour patterns, 3 days a week (8 am–8 pm), including weekends and bank holidays. Make a real difference in early cancer detection by joining InHealth's Lung Cancer Screening Programme and delivering a professional, compassionate, patient‑focused experience across our mobile screening sites in the South East.

Job responsibilities

• Welcome patients and guide them through their screening journey with empathy and professionalism.
• Support clinical colleagues in delivering high‑quality care in a fast‑paced, mobile environment.
• Assist with patient handovers between screening and CT scan locations.
• Maintain accurate patient records and ensure data confidentiality.
• Help manage clinic flow, support scheduling, and respond to patient queries.
• Uphold high standards of cleanliness, safety, and infection control.
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work.

What we’re looking for

• Experience in a patient or customer‑facing role.
• Strong communication and interpersonal skills.
• Confidence using Microsoft Office and patient management systems.
• A flexible, team‑oriented approach with the ability to adapt to changing priorities.
• A full UK driving licence and willingness to travel across sites.

What you’ll bring

• A calm, compassionate, and professional manner.
• A proactive attitude and the ability to work well under pressure.
• A commitment to maintaining patient dignity, privacy, and safety.
• An understanding of data protection and confidentiality (GDPR).

About InHealth

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high‑quality tests, scans, assessments and procedures. In the last year we supported more than 5 million people in their healthcare journeys, the majority of whom are NHS patients and service users.

As a people‑focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to provide high‑quality services within local communities to over 7 million patients by 2030 and we’re committed to ensuring that patients receive a positive experience, maintaining a 97 % patient satisfaction rate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.