Health Records Clerk

Aneurin Bevan University Health Board; Newport; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading NHS organization in Newport is seeking a clerical member to join their Digitised Health Records Services team. Responsibilities include locating patient records, quality checking, and maintaining communication with healthcare professionals. Successful candidates should demonstrate excellent communication and organizational skills, with a background in clerical work preferred. A flexible work schedule and training opportunities are offered.

Benefits

Flexible working schedules

Training and development opportunities

Occupational health support

Qualifications

• Previous Clerical experience or similar.
• Ability to meet deadlines and use initiative.
• Willingness to undertake training.

Responsibilities

• Locate, retrieve, and track patient records.
• Quality checking paper and scanned records.
• Maintaining professional communication.

Skills

Excellent Communication skills

Excellent Organisational skills

Excellent attention to detail

Flexibility in working practices

Ability to work under pressure

Education

Basic General Education

Level 2 NVQ in Administration

Job description

Overview

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please contact the recruiting manager named in the job advert or the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [e-mail]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time, so early applications are encouraged. If you are shortlisted you will be contacted via the email account used to apply, so please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

An Exciting Opportunity Has Arisen Within The Digitised Health Records Services To Be Part Of The Team Based At Online House, Cleppa Park In Newport. This Is a Busy But Supportive Team, And We Are Looking For Individuals Who Have

• Excellent Communication skills
• Excellent Organisational skills
• Excellent attention to detail
• Flexibility in working practices
• The ability to work as a team
• The ability to work under pressure and to deadline

Our goal is to ensure the availability of the Health Record to support the journey towards the digitisation of patient records. Digitised Health records play a vital part in patient care, and you will be part of a team who ensure the availability of the patient record, supporting Health care professionals caring for the patient.

We can offer varied working schedules to suit your lifestyle and can offer many training and development opportunities to progress your career within this service. If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you.

Main Duties of the Job

• Locate, retrieve, and track patient records
• Prepping patient records in line with Standard Operating Procedures
• Quality checking paper records
• Dealing with enquiries
• Maintain professional communication with all disciplines of staff
• Deal with internal/external requests for information in accordance with data protection
• Scanning the patient record using the latest technology
• Quality checking the scanned patient record
• Storing the paper record in line with retention procedures

Candidates are advised to refer to the attached Person Specification and use the "Supporting Information" section of the application form to detail how they meet the various requirements.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. We have opportunities for everyone to start, grow and build your career. The health board serves a population of 650,000 and employs over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, in-house programmes, opportunities to complete recognised qualifications and professional career pathways including management development programmes. We offer flexible working and promote a healthy work life balance, occupational health support and a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Other

Desirable criteria

• Welsh Speaker (Level 1) or willingness to work towards

Experience/Knowledge

Essential criteria

• Previous Clerical experience or similar

Desirable criteria

• Customer Service experience

Skills/abilities

Essential criteria

• Good communication skills
• Ability to use initiative and meet deadlines
• Polite and professional telephone manner
• Ability to work well under pressure
• Ability to develop good and effective employee relationships
• Ability to follow instructions
• Ability to work flexible either as part of a team or using one’s initiative to meet the needs of the service
• Demonstrate a commitment to achieving high quality standards of work
• Accurate and methodical in all aspects of work
• Willingness to work under direction but also self-starter

Education

Essential criteria

• Basic General Education; Literature and Numerate.
• A willingness to undertake and complete statutory and mandatory training during induction (Information Governance, confidentiality, data coding and input procedures, etc.).
• Willingness to undertake future training as required by the post.
• Knowledge of IT systems
• Understanding of team working ethos

Desirable criteria

• Level 2 NVQ in Administration