Health Records Clerk

Medway NHS Foundation Trust; Gillingham; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading healthcare organization is looking for a Medical Records Clerk to manage patient health records and ensure efficient note delivery. The role requires excellent communication skills, a commitment to quality patient care, and adaptability in a fast-paced environment. Candidates should have relevant experience in admin roles and be computer literate, especially in MS Windows and Outlook. This position offers a chance to contribute to a collaborative healthcare setting in Gillingham, UK.

Benefits

Staff benefits including gym access

Health and wellbeing programme

On-site nursery

Cycle to work scheme

Qualifications

• Experience in admin/office roles and providing quality service to support patient care.
• Ability to adapt to challenging situations and support colleagues.

Responsibilities

• Safe and accountable storage of patient health records.
• Coordination of missing notes and delivery to services.
• Digital Health Records Clerk duties including collection, preparation, scanning, and quality checking.

Skills

Good communication skills - written and verbal

Customer care skills

Computer literate, in particular use of MS windows and Outlook

Excellent interpersonal skills

Ability to work on own initiative and to work within a team

Good working knowledge of Oasis system

Strong sense of commitment to openness, honesty and integrity

Education

Good General Education to O' Level or equivalent

Job description

We are recruiting for a Medical Records Clerk, who shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

The NHS are striving towards "we work flexibly" as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on‑site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under‑represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.

About us

Our Vision and Values

All staff must commit to our Vision and Values and exhibit behaviours in line with our new Values.

E very Person Counts We are respectful and supportive

S haring and Open We are open and speak up

T ogether We are inclusive and responsible

Our Trust is a great choice for people who want to develop their career in an ambitious environment. Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Job responsibilities

Safe and accountable storage of patients health records in our off site facility at Stirling Park and in the Deceased Library Area

Coordination of missing notes to deliver to various services throughout the Trust

Collection of notes from wards to amalgamate with originals

Prep notes for Outpatient clinics to ensure updated demographic information and referral letters are in patients notes

Repairs and maintenance of all health records

Culling and destruction of health records according to the NHS guidelines

Distribution and management of the delivery of notes throughout the Trust via Transit Area at Medway.

Effective and efficient coordination of the delivery of notes between both sites.

Digital Health Records Clerk (Scanning Team) - Collection, preparation, scanning and quality checking of patient notes. Requires attention to detail, strong computer skills, ability to consistently work at fast pace whilst maintaining quality. Manual handling of multiple notes folders from the whole site and within medical records department.

Collection of notes from wards to amalgamate with originals

Tracking of all notes to record appropriate location at any given time within the department and to where the notes are being sent/ allocated.

Person Specification

Qualifications

• Good General Education to O' Level or equivalent.

Experience

• Has the ability to adapt to challenging and changing situations/demands and able to support colleagues through stressful situations, including flexibility to provide cover
• Admin / office experience . Must be interested in providing a quality service to support excellent patient care and experience

Knowledge

• Must understand and comply with Data Protection Act and maintain confidentiality at all times
• Must be interested in providing a quality service to support good patient care and experience

Skills

• Good communication skills - written and verbal
• Customer care skills
• Computer literate, in particular use of MS windows and Outlook
• Excellent interpersonal skills
• Ability to work on own initiative and to work within a team
• Good working knowledge of Oasis system
• Strong sense of commitment to openness, honesty and integrity in undertaking the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Medway NHS Foundation Trust Dual site/ Stirling park

Medway NHS Foundation Trust Dual site/ Stirling park