Health & Fitness Manager - Ashton-under-Lyne

Village Hotels; Ashton-under-Lyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic leisure company in Ashton-under-Lyne is seeking a Fitness Club Manager to lead their fitness team and enhance customer satisfaction. The successful candidate will manage fitness operations, maintain high standards of service, and cultivate a positive environment while providing excellent fitness experiences. With a focus on team development and customer excellence, this role is ideal for those passionate about fitness and leadership. Join a fun and supportive workplace dedicated to member satisfaction.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

Flexible working hours

Excellent training and development programs

Mental health support and initiatives

Qualifications

• Experience in fitness management preferred.
• Passion for health and fitness is essential.
• Ability to motivate and develop teams.

Responsibilities

• Manage team performance and ensure high-quality classes.
• Maintain relationships with members and handle complaints effectively.
• Oversee fitness operations, ensuring service standards are met.

Skills

Leadership

Customer service

Organizational skills

Coaching

Fitness training

Job description

Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you'll keep our clubs running like a well‑oiled machine. It's your job to keep both our members happy, through efficient fitness processes and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you're getting the very best out of the people around you. The Role

Responsibilities

• You will also manage our team of dedicated freelance group exercise staff to ensure we have the very best individuals delivering our amazing classes.
• A natural leader, you'll understand what makes a gym floor great, and motivate your teams to push boundaries, through slick fitness journey delivery, vibrant classes and amazing personal training. You will upskill your fitness team in the use of cutting edge technology including Myzone & Mywellness & give them the opportunity to develop their group exercise passion by ensuring they take part in high calibre fitness training programs from Les Mills, Hiit Company, Zumba & many more.
• You're super organised, so you'll have no problem multi‑tasking to ensure all key fitness areas are tackled, from coaching members on the gym floor to managing a fantastic group exercise timetable.
• You'll sustain a working environment that supports the company's objective of consistently delivering excellent standards of service and meeting and exceeding customer expectations.
• You'll operate cost control measures without compromising quality of service.
• You'll ensure the department operates at optimum efficiency with a required number of trained fitness staff to meet business needs and exceeds statutory requirements in respect of health & safety standards.
• You'll assist members and prospective members in a friendly, courteous and professional manner. Member and guest satisfaction should be monitored using reflective feedback. In the absence of the Leisure Club Manager, deal with complaints / problems politely and make every effort to resolve these.
• You have a passion for helping others perform to their maximum potential, whether that's a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast‑paced fitness industry. They've got your back.

And we've got yours. Ready? Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth 1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from 49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well‑being and Healthcare benefits and monthly well‑being programmes for all employees to support your mental health.
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• Flexible working hours.
• A fun, supportive and inclusive work environment with regular team events.
• Excellent Reward and Recognition Incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Have your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.