Health Club Manager - Aquatics & Service Excellence

Serco Limited; Maidstone; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading leisure service provider in Maidstone is seeking a Leisure Centre Manager to oversee the Lockmeadow Health Club operations. The role includes leading the site-based team, focusing on service delivery, operational excellence, and health and safety compliance. Ideal candidates should possess management experience in a health club, strong operational leadership skills, and qualifications like RLSS Lifeguard and First Aid. Competitive salary and substantial benefits package include career progression opportunities and free membership to facilities.

Benefits

Clear career progression

Free membership and discounted classes

6% employer matched pension contribution

Up to 22 days annual leave

Life assurance up to 2x base salary

Qualifications

• Proven management experience leading operational teams in leisure facilities.
• Strong operational leadership ability in health and safety.
• Excellent customer service skills and ability to manage high-demand environments.

Responsibilities

• Lead health, safety, and environmental culture at the facility.
• Oversee operational management of Lockmeadow Health Club.
• Ensure service delivery excellence and compliance with standards.

Skills

Management experience in a health club or leisure environment

Operational leadership in aquatics and health & safety compliance

Customer service leadership

Team leadership and coaching

Education

RLSS National Pool Lifeguard Qualification

Pool Plant Operators Certificate

First Aid at Work

IOSH Managing Safely (desirable)

Level 3 qualification (desirable)

Job description

A leading leisure service provider in Maidstone is seeking a Leisure Centre Manager to oversee the Lockmeadow Health Club operations. The role includes leading the site-based team, focusing on service delivery, operational excellence, and health and safety compliance. Ideal candidates should possess management experience in a health club, strong operational leadership skills, and qualifications like RLSS Lifeguard and First Aid. Competitive salary and substantial benefits package include career progression opportunities and free membership to facilities.