Health Champion

Lincolnshire Co-op; Horncastle; On-site; GBP 60,000 - 80,000; Part time

Job summary

A major UK pharmacy group is looking for a Health Champion in Horncastle. You will deliver exceptional customer service and health advice to patients while keeping the store stocked and assisting with sales. Key skills include relationship building, problem-solving, and teamwork. The role primarily requires working on Saturdays from 8:30am to 4:00pm. This position offers benefits such as up to 30 days annual leave, a pension scheme, and generous employee discounts.

Benefits

Up to 30 days annual leave

Pension scheme

Colleague discount rates

Annual discretionary bonuses

Free tea and coffee

Wellbeing initiatives

Qualifications

• Ability to build meaningful relationships with patients and colleagues.
• Caring and confident manner when serving and advising patients.
• Enthusiasm for problem solving and eager to take on challenges.
• Methodical approach to practical tasks, using initiative and teamwork.

Responsibilities

• Deliver exceptional customer service and health advice.
• Keep the shop floor fully stocked and organized.
• Assist with sales and general store duties.

Skills

Customer service

Relationship building

Problem solving

Teamwork

Job description

Overview

As a Health Champion, you'll be joining an enthusiastic and hardworking team of colleagues that work together to make a positive difference to the lives of their patients. From working the counter to keeping the shelves stocked and ready for customers, there is a wide range of duties for you to be involved in:

Responsibilities

• Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations. Ensuring that every customer leaves the pharmacy feeling informed and confident about their healthcare needs.
• Keeping the shop floor fully stocked and ready for customers through accepting and working deliveries and completing stock takes.
• Assisting with sales and general store duties including creating product displays and cash transactions.

Working hours: The working hours for this position will primarily be Saturdays from 8:30am to 4:00pm.

Qualifications

• A natural ability to build meaningful relationships with both patients and colleagues.
• An upbeat, caring, and confident manner when serving and advising patients.
• An enthusiasm and talent for problem solving, eager to take on new challenges and experiences.
• A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you.

Experience of working in a retail background and using a stock control system would be desirable but not essential, as full training is provided.

About the Company

Our community pharmacies play a key part in caring for the health and wellbeing of our customers. As the largest Co-operative Pharmacy group, our pharmacies offer so much more than just exceptional customer service! From prescriptions and flu vaccines to podiatry, we’re passionate about looking after the health needs of our patients.

We are an "Investors in People - Platinum" employer, meaning that we have been recognised as one of the country's top employers, offering progression opportunities to all our colleagues. As your experience grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities.

Benefits

• Up to 30 days annual leave (pro-rata) including bank holidays.
• Pension scheme (with up to 12% employer contributions).
• Generous colleague discount rates across our family of businesses.
• Annual discretionary colleague bonuses to reward you for your hard work.
• Free tea and coffee provisions for all colleagues during rest breaks at work.
• Wellbeing initiatives and community engagement opportunities.

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.