Health Care Assistant

Wellington Practice; Aldershot; On-site; GBP 18,000 - 25,000; Full time

Job summary

A local healthcare provider in Aldershot is seeking a Health Care Assistant to support patient care and assist with clinical procedures. The ideal candidate will have excellent communication skills, flexibility, and previous healthcare experience. Responsibilities include managing Phlebotomy Clinics, assisting with minor operations, and maintaining clinical supplies. This is a great opportunity for someone looking to make a meaningful impact in a collaborative healthcare environment.

Qualifications

• Previous completion of the HCA Care Certificate.
• Flexibility to work outside core office hours.
• Experience working in a healthcare setting.

Responsibilities

• Assist in the provision of patient care under the supervision of the Practice Nurse.
• Help with minor operations and ensure instruments are ready.
• Manage own Phlebotomy Clinic including drawing blood and conducting health checks.

Skills

Excellent communication skills

Ability to work as a team member

Effective time management

Problem-solving abilities

Sensitive and empathetic

Education

GCSE A-C or equivalent

HCA Care Certificate

Job description

Overview

As we continue to expand, we are looking for a Health Care Assistant to replace someone who is leaving us. The role requires someone who is clinically experienced, proactive, organized, and able to take initiative. Working in a smaller team means the role will be highly valued and varied, with the opportunity to make an impact, help shape the future of our nursing team, and contribute meaningfully to patient care and service development.

This is an exciting opportunity for someone who thrives in a collaborative setting but is equally confident working autonomously, managing priorities, and supporting others in a leadership capacity.

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

Working under the direct supervision of the Practice Nurse and strictly in accordance with specific practice guidelines and protocols, the Health Care Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

HCA DUTIES & TREATMENT ROOM Duties

• New Patient Health checks
• ECG Recording
• Chaperoning duties
• To assist in the processing and management of laboratory samples requested by GPs Nurses
• Testing urine specimens using appropriate equipment and record as requested
• Ensuring that specimens brought in by patients or taken by doctors or nurses are ready for collection by pathology service
• Maintaining stocks of examination instruments and specimen collection materials as well as stocking rooms for consumables and supporting the ordering process, including checking expiry dates
• Correctly storing instruments
• Maintaining vaccine stock levels and stock rotation as agreed with the practice nurses
• Maintaining and ordering drugs, instruments and clinical supplies
• Helping to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being
• Performing other clinical tasks as trained and agreed to meet the needs of the practice

MINOR OP's

From time to time the Doctors at this practice carry out minor operations for patients. These can include contraception implants, removing ingrowing toenails, coil fittings, etc. You will be required to assist GPs in Minor Ops: getting instruments ready and laid out on trolley, organising dressings required from stock, clearing away used instruments.

PHLEBOTOMY

To assist in providing Phlebotomy services for the practice, as required. You will be responsible for running your own Phlebotomy Clinic. The times of the clinics will be in accordance with the practice needs. This will include checking request forms, checking patient identification, checking equipment, drawing blood and labelling bottles. You will take blood samples from patients requiring regular tests for conditions such as diabetes, hypertension, CHD and those on certain medications. You will also carry out the following measurements during or separately from the Phlebotomy Clinic: INR, blood pressure readings, height, weight, BMI, ECG, injections under PSD guidance, NHS Health Checks, New Patient Health Checks, anti-coagulation testing, and assisting nursing staff, GPs and other clinicians as required.

Other tasks may be required in support of the role.

Person Specification

Qualifications

• GCSE A-C or equivalent
• Previous completion of the HCA Care Certificate - as detailed within GP

Other requirements

• Occupational Health clearance
• Flexibility to work outside core office hours

Clinical knowledge and skills

• ECGs
• Venepuncture
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate clinical notes
• Wound care/removal of sutures and staples

Skills

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Punctual and committed to supporting the team effort

Experience

• Experience of working with the general public
• Experience of working in a healthcare setting
• Experience of working in a primary care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.