Head Waiter/Waitress – Elite 5 Star Hotel

Trades Workforce Solutions; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prestigious hospitality group in London is seeking a charming Head Waiter/Waitress to provide exceptional service in an award-winning restaurant. The ideal candidate will have experience with luxury standards and a passion for guest satisfaction. Responsibilities include mentoring team members and showcasing in-depth menu knowledge. The role offers a competitive salary of £35,770 plus service charges and bonuses, alongside excellent benefits and a supportive training environment.

Benefits

£35,770 per annum

Up to £7,000 service charge

Up to £3,000 bonus

Excellent training and development

Private medical insurance

Dental and optical benefits

Meals on duty

Enhanced pension scheme

Social and sports activities

Season ticket loan

Wellbeing programme

Cycle to work scheme

Dry cleaning

Discounts on food and drinks

Qualifications

• Experience with LQA and Forbes standards is preferred.
• Ability to fulfill special dietary requests.

Responsibilities

• Providing highly personalised service to each guest.
• Delivering wide array of dishes while mentoring the restaurant team.
• Going above and beyond to fulfill special requests.

Skills

Personalised customer service

Menu knowledge

Job description

Our client is a one-of-a-kind, luxury 5-star hotel located in London. They are looking for a charming Head Waiter/Waitress to provide a service to remember in their truly special award-winning restaurant. Experience with LQA & Forbes standards is what the hotel works towards daily.

You’ll be wondering what’s in it for you as the Head Waiter/Waitress…

• £35,770 per annum plus up to £7,000 service charge + up to £3,000 bonus
• Excellent training and development
• Private medical insurance
• Dental and optical benefits
• Meals on duty
• Enhanced pension scheme
• Social and sports activities
• Season ticket loan
• Wellbeing programme
• Cycle to work scheme
• Dry cleaning
• Discounts on food, drinks and beauty service in the local area

Responsibilities as the Head Waiter/Waitress…

• Providing highly personalised service to each and every guest
• Deliveringa wide array of dishes andmentoring the restaurant team to deliverthe very best quality service
• Going above and beyond to fulfil special requests from guests including dietary requirements
• Showcasing extensive menu knowledgeto guests and answering any questions and queries

Working alongside a highly ambitious and devoted restaurant team who are always striving for excellence, you will be responsible for leading the team to success and ensuring every guest leaves having had a positive experience.

PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.

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