Head Waiter/ Waitress

The May Fair Hotel; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel in London is seeking a Head Waiter/Waitress for the May Fair Kitchen. You will oversee the service team, ensure customer satisfaction, and demonstrate knowledge of food and beverage trends. Ideal candidates should exhibit leadership skills and the ability to work cohesively within a team. Competitive benefits include holiday leave, meals, and discounts.

Benefits

28 days holiday per annum

Complimentary meals and beverages

Recommend a Friend Scheme

Annual complimentary night stays

Preferential accommodation rates

Access to discount platform

Company pension scheme

Regular social events

Annual recognition events

Access to a company doctor

Online learning platform access

Promotion opportunities

Qualifications

• Knowledge of Food & Beverage trends within the restaurant or hotel restaurant environment.
• Capable of demonstrating both delegation and leadership skills.
• The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
• The ability to work as a team and provide guidance and support to others.

Responsibilities

• Support the Floor Manager to direct the service team within your section.
• Take orders correctly and make a clear note of all allergens.
• Understand timing of dishes and make food orders accordingly.
• Read the needs of tables to understand their service preferences.
• Support cashing up and closing process of your shift.

Job description

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Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven. We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture .

We are currently recruiting for a Head Waiter / Wait ress for the May Fair Kitchen at the 5 star May Fair Hotel, A Radisson Collection Hotel.

Overview:

An amazing opportunity to join the team at the May Fair Kitchen as a Head Waiter/ess

As a Head Waiter/ Waitress you will support the Floor Manager to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.

You will be fully competent with all menu items and confidently be able to explain the dining concept to guests.

You will take orders correctly making a clear note of all allergens.

You will understanding timing of dishes and make food orders accordingly.

You will be able to read the needs of tables in order to understand their service preferences.

You will support the cashing up and closing process of your shift and take steps to rectify any errors.

About You:

Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment.

Capable of demonstrating both delegation and leadership skills.

The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.

The ability to work as a team and provide guidance and support to others.

Company Benefits:

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages provided daily

R ecommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

Access to a discount platform for all of the most popular stores and outlets

Auto enrolment into our company pension scheme

Regular social events across all hotels

Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

Access to our company doctor for medical appointments and occupational health support

Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.