Head Waiter/Waitress

Bottarga Restaurant; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned dining establishment in Greater London is seeking a motivated Head Waiter/Waitress to deliver exceptional guest experiences. Key responsibilities include greeting and seating guests, taking food and drink orders, and ensuring a smooth dining experience. Ideal candidates will possess strong customer service skills and work well in a team environment. The role offers attractive salary, generous employee benefits, and opportunities for career development. Join this exciting team and grow your career in hospitality!

Benefits

Attractive salary based on skills and experience

Referral scheme with a £300 bonus

Complimentary meals for all employees

Staff discount at all group’s restaurants

28 days of holiday

Comprehensive on-the-job training

Employee Assistance Programme (EAP)

Monthly salary payments

Wagestream access

Pension scheme with 3% employer contribution

Opportunities for career development

Qualifications

• Experience in hospitality or restaurant environment is preferred.
• Ability to handle guest complaints and resolve issues effectively.
• Strong interpersonal skills to connect with guests.

Responsibilities

• Greet and seat guests in a friendly manner.
• Take accurate food and drink orders from customers.
• Ensure guests have an enjoyable dining experience.
• Maintain cleanliness and organization of the dining area.
• Communicate effectively with kitchen and bar staff.

Skills

Customer service

Communication

Teamwork

Time management

Job description

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Our dishes, inspired by Mediterranean and Greek cuisine, offer guests a fantastic culinary journey through bold flavours and authentic culinary traditions.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey.

Responsibilities

• Greet and seat guests in a friendly and professional manner.
• Take accurate food and drink orders and serve them promptly.
• Ensure guests have an enjoyable dining experience by anticipating needs.
• Maintain cleanliness and organization of the dining area.
• Communicate effectively with kitchen and bar staff to ensure smooth service.

For the HeadWaiter/Waitress role, we offer the following benefits and opportunities:

Benefits and opportunities

• Attractive salary based on your skills and experience.
• Referral scheme with a £300 bonus for a successful candidate.
• Complimentary breakfast, lunch, and dinner for all employees.
• Generous staff discount at all group’s restaurants.
• Obvious 28 days of holiday, ensuring a balanced professional and personal life.

Other benefits include

• Comprehensive on-the-job training to enhance your skills and knowledge.
• A friendly and positive work environment fostering respect and teamwork.
• Psychological, financial and legal support available through our Employee Assistance Programme (EAP).
• Salary paid monthly – on the last Friday of each month.
• Wagestream access, allowing you to stream up to 50% of your earnings at any time.
• Pension scheme with a 3% employer contribution.
• Opportunities for career development, regular appraisals to discuss progress and perspectives.

If this sounds of interest to you, please apply. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting.