Head Waiter Chartwell Restaurant at Aldwark Manor Estate

Chartwell Restaurant; York and North Yorkshire; On-site; GBP 150,000 - 200,000; Full time

Job summary

A luxury dining venue in the UK is seeking a Head Waiter to lead service in its fine dining restaurant. Responsibilities include managing the restaurant operations, training staff to achieve high service standards, and ensuring compliance with health and safety regulations. The ideal candidate should have experience in fine dining and a strong knowledge of wine. This full-time position offers development opportunities and various employee benefits.

Benefits

Apprenticeship and development opportunities

Share of gratuities

Hospitality Rewards platform

Employee Assistance Program

Free meals on duty

Refer a friend bonus

Free golf for yourself and discounted for friends and family

Uniform provided

20% Food and Beverage Discount when dining

Qualifications

• Experience in fine dining and a strong knowledge of wine.
• Ability to promote and deliver a high standard of service.

Responsibilities

• Assist in running the restaurant and wine tasting room.
• Train team members to a 3-rosette standard.
• Ensure compliance with health and safety regulations.
• Deliver a consistent fine dining experience.

Job description

Position

Head Waiter - Chartwell

Reports to

Chartwell Restaurant Manager

Location

Aldwark Manor Estate Aldwark Nr. Alne York YO61 1UF

Hours of work

Minimum 3 days per week including Thursday, Friday and Saturday

Benefits

• Apprenticeship and other development opportunities.
• Share of gratuities.
• Hospitality Rewards platform.
• Employee Assistance Program.
• Free meals on duty.
• Refer a friend bonus.
• Free golf for yourself and discounted for friends and family.
• Uniform provided.
• Food and Beverage Discount when dining at our Hotel of 20%

About the Estate

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

Over the last few years the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will be starting our new opulent spa and state‑of‑the‑art leisure areas as well as our new meeting rooms and additional 17 bedrooms. The leisure facilities opening later this year with the new spa bedrooms and meeting space opening 2026.

About Chartwell

Chartwell is our recent addition to the Aldwark Manor Estate. An intimate 3‑rosette level fine dining addition to the 36‑cover restaurant we have Clementines wine tasting room with 2 Enomatic wine preservation units offering 16 wines by the glass, a secret lounge The Other Room with a fantastic array of single malts, cognacs and champagne. As Head Waiter of Chartwell you will be at the fore front of service and your team will deliver an impeccable service from the initial booking through to the post‑dining follow up with full knowledge of every dish, classic cocktails and drinks, wine and the service standards to deliver and attain a minimum of 3 rosettes.

Our values

Never be ordinary in our product quality or people with the aim of being Always Aldwark in meeting our guests and team expectations.

Main duties and purpose of the role

• To work with the Chartwell Manager in running the 36 cover restaurant and Clementines wine tasting room.
• To be able to describe each dish in our menus confidently.
• Support with training and develop all team members who work ad hoc in Chartwell restaurant to 3‑rosette level standard with wine training.
• Proactively promote Chartwell.
• Support with creating and developing the brand standards to keep moving the business forward making it a destination for the residential and non‑residential clientele.
• To ensure standards of procedure are in place and followed by everyone who works in Chartwell.
• To ensure all relevant legislation compliance and procedures in employment law, health and safety, food safety, liquor licensing is followed by all the team at all times.
• To deliver the experience of fine dining consistently to our guests.

About Us

The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978.

Elegant grounds, sensual design, elemental dining and grandeur at every turn within 200 acres of countryside all contribute to its allure.

The Aldwark Manor Estate is an independent indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences.

We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities then we are for you. There are live‑in opportunities for the right candidates.

We are an equal‑opportunity employer committed to diversity, equity and inclusion. A copy of our DEI policy is available on request.

Key Skills

• Cognos
• ASP.NET
• Corporate Risk Management
• General Employment
• Administration Office
• Flexcube

Employment Type

Full‑Time

Experience

years

Vacancy

1