Head Therapist

Six Senses London; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury wellness brand in the United Kingdom is seeking a Head Therapist to oversee spa treatment operations. Responsibilities include ensuring treatment quality, providing training to staff, and maintaining stock supplies. The ideal candidate will have extensive knowledge of spa treatments and a passion for wellness. This role supports the brand's commitment to sustainability and customer experience. Join a dynamic team that values innovative and responsible wellness exploration.

Qualifications

• Thorough knowledge of spa menu face and body treatments.
• Ability to provide comprehensive training to new hosts.
• Experience in evaluating operations and suggesting improvements.

Responsibilities

• Ensure efficient operation of spa treatments.
• Train all hosts on necessary skills.
• Maintain sufficient supplies in treatment rooms.
• Recommend treatments based on guest assessments.
• Orient newly recruited hosts to their roles.

Skills

Spa treatment knowledge

Training and mentoring

Customer service

Job description

As Head Therapist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Head Therapist, I will assume full responsibility for the efficient operation in the following :

• Have thorough knowledge and able to perform spa menu face and body treatments as per Six Senses Spas standards.
• Responsible for providing comprehensive training to all hosts, ensuring they acquire the necessary skills and knowledge to perform their roles effectively while aligning with organizational objectives.
• Make sure treatment rooms always have enough supplies as per standards.
• Recommend treatment and products based on lifestyle consultation form and after asking the assessment questions to guest.
• Provide departmental orientation to newly recruited Hosts.
• Evaluate the operations and procedures and suggest improvements to the Spa Management.

Request and log stock of supplies necessary for the t...