Head of Service, Integrated Care

NELFT NHS FOUNDATION TRUST; Greater London; On-site; GBP 4,000 - 6,000; Full time

Job summary

A national healthcare organisation in Greater London is seeking a Head of Service for Integrated Care, overseeing clinical services within Barking & Dagenham Children's Services. The role requires excellent leadership for operational and clinical performance, ensuring compliance with care quality standards and management of budgets. The ideal candidate will have a solid clinical background with experience in child health services and a commitment to equality and diversity in the workplace. This role offers a salary at NHS AfC Band 8b with opportunities for flexibility and rewards for experience.

Benefits

Supportive work environment

Flexible work options

Employee assistance programme

Health and wellbeing initiatives

Qualifications

• Experience leading clinical services for children.
• Strong understanding of national health policies.
• Proven ability to manage teams across multiple disciplines.

Responsibilities

• Lead operational and clinical service delivery.
• Support service strategic development.
• Manage budgets and ensure financial compliance.
• Oversee quality and performance management.
• Lead change management initiatives.

Skills

Operational leadership

Clinical governance

Performance management

Financial management

Change management

Education

Relevant clinical qualification

Experience in child health services

Job description

We are looking for a dynamic and experienced Head of Service, Integrated Care to lead a huge portfolio of clinical services in Barking & Dagenham Childrens Services. The post holder will have responsibility for the effective operational and clinical operation of Childrens Specialist Integrated Care Services within B&D, Children's Services ensuring effective clinical delivery and performance management against key performance and quality indicators and financial targets. The post holder is responsible for the continuous professional development and performance of all clinical and non‑clinical staff within their portfolio.

Responsibilities

1. To deliver effective operational and clinical leadership and direction to the service leads and multi-disciplinary teams
2. To support and develop the strategic direction for the service in line with national policies and locally identified health needs
3. To support and influence the development of new patient pathways in response to the requirements of the commissioners
4. To oversee patient pathways / flows into and out of Community Services
5. To manage a range of processes and systems, across the service to support the effective running of the service and patient pathways
6. To ensure harmonisation of quality care delivery across the service areas
7. To lead the Learning and Development plan for services and ensure that developmental requirements are in place for all staff in line with the knowledge and skills framework
8. To ensure services are cost effective and delivered within budget
9. To lead change management in the implementation of service development
10. To create a culture in which innovative ideas can flourish and provide vision and inspiration to enable staff to deliver support effectively
11. To identify and participate in the tendering for new business opportunities
12. To ensure effective performance management and professional and clinical leadership of the workforce
13. To deliver robust financial management in line with Directorate and Trust targets, including Cost Improvement Programmes
14. To ensure services meet care quality and performance management standards and are compliant with all regulatory requirements and standards
15. To represent the Service and Trust at external meetings with stakeholders
16. To ensure the safeguarding agenda is firmly embedded

Benefits

• We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically.
• A long‑standing and award‑winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work‑life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a 'Top 10 Family Friendly Employer' from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.
• As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time hours or another flexible pattern.

Supporting our Armed Forces

• We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme.
• We have supportive policies, guaranteed interview schemes for veterans, reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.

NHS AfC: Band 8b

Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for five consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video.

Service Portfolio

• Looked After Children
• CDC Nursing
• Specialist School Nursing
• Therapies (SLT/OT/PT)
• Integrated Administration Team
• Community Paediatrics

Our Values 2025 - 2030

• We are kind.
• We are respectful.
• We work together with our communities.

Probationary Period: This post will be subject to a probationary period.

High Cost Area Supplement - Outer London: This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941 - per annum, pro rata).

Use of AI: Please see attached document regarding acceptable use of AI during the recruitment process.