Head of Sales & Customer Success

Aphex; City Of London; Remote; GBP 60,000 - 90,000; Full time

Job summary

A leading tech company in the UK is seeking an experienced professional to lead their sales strategy and develop core playbooks. The role demands 5-8 years of B2B sales or customer success experience, along with strong leadership skills. Candidates should be ready to coach teams through complex sales cycles and drive accountability across various functions. The company offers remote working options, leadership programs, and exceptional benefits.

Benefits

Remote working options

Leadership programmes

Up to one week of training leave each year

Qualifications

• 5-8 years of experience in B2B sales or customer success.
• Natural leadership skills.
• Player-coach mentality.
• Ability to coach teams through complex sales cycles.

Responsibilities

• Evolve core playbooks across pre-enterprise and project deployment.
• Build high-performance coaching cadence across Sales and AM functions.
• Drive consistent pipeline discipline and forecast accuracy.
• Partner with CEO for geographic and product expansion.
• Contribute to broader leadership decisions.

Skills

B2B sales experience

Natural leadership skills

Account-based growth strategies

Coaching through complex sales cycles

High energy and fast thinking

Job description

Overview

The importance of planning software for major projects cannot be understated, and our client has produced one of the very best. Their solution is proven to identify issues early, reduce admin time, and streamline projects for ultimate efficiency. There's a reason why their software is trusted by construction companies across the globe.

They appreciate the impact a great culture has on performance, so they treat all employees to a range of exceptional benefits. Remote working options, leadership programmes, and up to a week of training leave each year. High standards are expected from you, but you will be rewarded for your efforts.

Responsibilities

What will your day to day look like?

• Evolving core playbooks across pre-enterprise, post-enterprise, and project deployment
• Building a high-performance coaching cadence across Sales, AM, and CSM functions
• Driving consistent pipeline discipline and forecast accuracy
• Getting hands-on with key deals, helping reps craft multi-threaded strategies
• Partnering with the CEO to create bandwidth for geographic and product expansion
• Contributing to broader leadership decisions across the business

Qualifications

• Have 5-8 years’ experience in B2B sales or customer success
• Have natural leadership skills
• Have a player-coach mentality – happy to roll up your sleeves when needed
• Can coach teams through complex sales cycles, ensuring consistent performance
• Experience in building systematic approaches to account-based growth
• Bring high energy, fast thinking, and a bias for action
• Are confident that you can shape the future sales strategy