Head Of Property Operations - BTR/ SFH - Manchester £80,000+

Deverell Smith Recruitment Ltd; Manchester; On-site; GBP 68,000 - 80,000; Full time

Job summary

A leading property management firm in Manchester is seeking a Head of Property Operations to shape and scale their growing Build-to-Rent and Single Family Housing platform. This role demands strong property management expertise and the ability to grow a team from 6-8 to over 30 by 2029. You will lead diverse property operations, focusing on compliance, customer experience, and data-driven decision-making. This opportunity offers a blend of strategic influence and hands-on leadership alongside a collaborative senior leadership team.

Benefits

Bonus

Benefits package

Qualifications

• Proven experience in hands-on property management leadership.
• Strong focus on team culture and capability development.
• Confidence in using data to drive operational performance.

Responsibilities

• Lead full property operations for a growing portfolio.
• Recruit and develop a high-performing team.
• Integrate new developments and manage compliance standards.
• Optimize systems and processes based on data analysis.
• Collaborate with senior leadership on operational strategy.

Skills

Property management experience

Leadership capability

Stakeholder management

Data analysis and Excel skills

Team building and scaling

Tools

Qube

Fixflo

Job description

Head of Property Operations - Build-to-Rent / Single Family Housing - circa £80,000 + bonus and benefits.
Location: Manchester

Are you a proven property operations leader ready to shape, scale, and inspire a growing team? This is a standout opportunity to build the operational core of a rapidly expanding BTR/SFH platform—combining hands‑on leadership with long‑term strategic impact.

We're seeking a Head of Property Operations who brings strong property management experience, strong leadership capability, and the confidence to grow a team from 6‑8 people today to 30+ by 2029. You'll steer performance, compliance, customer experience, and data‑led decision‑making across a national residential portfolio, while helping to design a modern, centralised operating model.

Why This Role Stands Out

• Lead and scale a property operations function during a pivotal growth phase.

• Shape culture, processes, systems, and standards from the ground up.

• Collaborate closely with senior leadership and a new CTO on a bespoke operations platform.

• Enjoy the perfect blend of strategic influence and hands‑on operational leadership.

What You'll Lead

• Full property operations for a diverse and growing residential portfolio—including repairs, compliance, tenancy management, customer escalations, and credit control.

• Recruitment, coaching, and development of a high‑performing team across multiple sites.

• Mobilisation of new developments and integration of externally managed portfolios.

• Oversight of compliance, health & safety, and regulatory standards.

• Data‑led performance management, including reviewing P&Ls across 100+ developments.

• Continuous improvement of systems and processes (Qube, Fixflo) and involvement in long‑term tech build projects.

What You’ll Bring

• A career built from hands‑on property management roles through to senior leadership.

• Experience building and scaling teams, with a strong focus on culture and capability.

• Excellent stakeholder management, especially with institutional clients.

• A willingness to roll up your sleeves—reviewing SOPs, refining processes, and testing ideas.

• Confidence in data analysis and Excel to drive operational and financial performance.

• A tech‑forward mindset and passion for operational innovation.

If you're an influential leader who thrives on building teams, transforming operations, and driving performance at scale, this role offers a significant opportunity to shape the future of a high‑growth residential platform.

Ready to make your mark? Apply now.