Head of Projects

SF Recruitment; Stafford; Hybrid; GBP 80,000 - 90,000; Full time

Job summary

A recruitment agency is seeking a Head of Project Management to support a fantastic business based in Stoke. This on-site role requires leading a project delivery team, managing budgets, and defining performance metrics in a SaaS/Financial Services environment. Candidates should have experience in senior delivery roles and strong stakeholder management skills. The position offers a salary up to £90,000 base plus benefits.

Qualifications

• Ideally from a SaaS/Financial Services background.
• Experience as a senior leader within a Delivery function.
• Proven ability to lead a team of Project Managers and deliver projects.

Responsibilities

• Take ownership for all project deliveries across the organisation.
• Lead and develop the project delivery team.
• Partner with leadership to define KPIs and reporting frameworks.
• Oversee and control project budgets aligned with financial targets.
• Provide mentorship and coaching to the delivery team.

Skills

Stakeholder management

Cross-functional collaboration

Project delivery

Process optimisation

Financial management

Job description

Overview

We're proud to be supporting a fantastic business based in Stoke in their search for a Head of Project Management to join them on a permanent basis. This role will require you to be on site 2 days a week and will pay up to £90,000 base + benefits. Ideally you will be from a SaaS/Financial Services background.

Responsibilities

• Take ownership and maintain overall accountability for all project deliveries across the organisation (IT and Client).
• Lead and develop the project delivery team, ensuring clear responsibilities, alignment, and performance against strategic objectives.
• Partner with the Chief Delivery Officer and Implementation Manager to define and implement departmental and project KPIs, reporting frameworks, and delivery success metrics aligned to business and investor expectations.
• Drive consistency and quality in delivery through process optimisation, governance, and scalable best practices.
• Oversee and control project budgets, ensuring all expenditures are aligned with financial targets.
• Act as a key stakeholder in strategic planning and cross-functional alignment across Product, Sales, Customer Success, and Engineering.
• Lead delivery planning for complex client engagements, including multi-phase rollouts and technical onboarding.
• Continuously assess delivery team performance and make organisational improvements to support rapid scale.
• Proactively manage risk, scope, and change across a portfolio of client projects.
• Provide mentorship, coaching, and development opportunities to build a high-performance, delivery-driven culture.

Qualifications

• Ideally from a SaaS/Financial Services background.
• Experience as a senior leader within a Delivery function, able to work with the board to define and monitor performance metrics.
• Proven ability to lead a team of Project Managers, Implementation Managers, and Technical Consultants and deliver projects on time, on scope, and on budget.
• Strong stakeholder management and cross-functional collaboration skills across Product, Sales, Customer Success, and Engineering.
• Ability to plan complex client engagements and manage multi-phase rollouts and technical onboarding.