Head Of Projects

SF Recruitment; Hempstalls; On-site; GBP 90,000; Full time

Job summary

A prominent recruitment agency is supporting a fantastic business in Stoke in their search for a Head of Project Management. This role requires onsite presence 2 days per week and offers a salary of up to £90,000 plus benefits. Ideal candidates will have a background in SaaS or Financial Services and a strong track record in project management, team leadership, and process optimization.

Qualifications

• Strong background in SaaS or Financial Services.
• Experience in managing project delivery across multiple engagements.
• Ability to develop and mentor teams.

Responsibilities

• Own accountability for project deliveries across the organization.
• Lead and develop the project delivery team.
• Define and implement departmental and project KPIs.
• Drive quality in delivery through best practices.
• Manage project budgets and stakeholder relationships.

Skills

Project management

Team leadership

Process optimization

KPI development

Risk management

Job description

Overview

We\'re proud to be supporting a fantastic business based in Stoke in their search for a Head of Project Management to join them on a permanent basis. This role will require you to be on site 2 days a week and will pay up to £90,000 base + benefits. Ideally you will be from a SaaS/Financial Services background.

What You\'ll Do

• Take ownership and maintain overall accountability for all project deliveries across the organisation (IT and Client).
• Lead and develop the project delivery team, ensuring clear responsibilities, alignment, and performance against strategic objectives.
• Partner with the Chief Delivery Officer and Implementation Manager to define and implement departmental and project KPIs, reporting frameworks, and delivery success metrics aligned to business and investor expectations.
• Drive consistency and quality in delivery through process optimisation, governance, and scalable best practices.
• Oversee and control project budgets, ensuring all expenditures are aligned with financial targets
• Act as a key stakeholder in strategic planning and cross-functional alignment across Product, Sales, Customer Success, and Engineering.
• Lead delivery planning for complex client engagements, including multi-phase rollouts and technical onboarding.
• Continuously assess delivery team performance and make organisational improvements to support rapid scale.
• Proactively manage risk, scope, and change across a portfolio of client projects.
• Provide mentorship, coaching, and development opportunities to build a high-performance, delivery-driven culture